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You will be responsible for providing quick and efficient technical support to customers over the phone, email, and live-chat regarding product setup, use, troubleshooting, purchase, and more.
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Answer customer queries on technical or troubleshooting aspects of water, fuel, wiper, filter, brakes, lift supports & ignition products to include but not limited to the use of telephone, Live Chat messaging, email and other various technology.
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Provide technical support to customers regarding Vicasso’s AppExchange products via phone, live chat, email, and the Salesforce ticketing system. The Customer Success Consultant will use their existing Salesforce platform knowledge to provide technical support and best practice recommendations for Vicasso’s AppExchange products to existing and prospective clients.
$80,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Will also respond to enquiries via email and live chat and be willing to use video calls to assist customers on an as needed basis. This position requires flexibility, initiative and adaptability to work with both a team-oriented and independent mindset as well as a customer first commitment and will work to assist customers in live online chat, phone enquiries and video calls for all customer service, product and installation enquiries and troubleshooting etc.
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Resolve issue through telephone discussions, remote desktop tools, live chat, and email. Escalate critical problems by engaging the appropriate systems administrator, network administrator, developers or external technical support service personnel.
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Are passionate about the customer experience and have previous experience assisting customers via email or live chat. About the job Technical Support Specialist - Remote US.
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Provide customer support via email and live chat. Create and maintain technical documentation for customer support. But we have much bigger plans – to transform how news media reaches the right people at the right time – and central to those plans is a Technical Support Person.
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AM - : PM Job Description: Handle inquiries and issues via telephone, Live Chat, and email regarding Human Resources subject matters. Proactively identify and resolve service affecting issues, offering technical support for product service resolution.
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Deliver exceptional customer support via live chat, phone and email for both new and existing Breeze clients, ensuring their satisfaction and success. High proficiency in troubleshooting and providing support through live chat, phone and email.
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Answer questions about FAME software and provide information regarding financial aid program requirements, recipients, and procedures through all support channels, including email, live chat, phone support, and Zendesk.
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Apply basic helpdesk support skills, company policies and procedures in a Tier 1 (non-IT) Help Desk environment providing live chat sessions and email support for products and services on our client’s website.
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Provide excellent customer support experience (via live chat, email, and Slack) by combining deep user empathy, thoughtful insights, and helpful responses to user questions.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Strong oral and written skills to communicate with customers via mail/email, fax, Live Chat and phone by voice/CapTel. The majority of contacts are by phone, but there is a lot of writing for case entry and correspondence with customers.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Candidate applies basic helpdesk support skills, company policies and procedures in a Tier 1 Help Desk environment providing live chat sessions and email support for products and services on our client's, the US Postal Service, website.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Customer service, Customer support, Customer service call center, Customer service oriented, Call center, Technical support, Call center support, Data entry, Inbound call, Email.
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