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Break-fix support for Laptop, desktop, tablets and associated hardware peripherals. VIP and home-based office (HBO) user support. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement.
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Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Support the department manager with the management of inventory, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
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Minimum of three (3) years of experience directly supporting onsite and mobile users with hardware and software applications, including at least one (1) year Tier I experience as a Service Desk Specialist, Desktop Technician, or in a relevant working environment.
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This Desktop Support Specialist will handle level 1 & 2 tickets. Hardware support (desktop and laptops; printers; scanners) Systems Integration & Development (SID) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Help Desk Specialist.
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Piper Companies is looking for an Technical Support Specialist to join a mid-sized biotechnology company based in Philadelphia, PA. helpdesk, desktop, mobile device, printer, laptop, android, apple, pc, azure ad, active directory, windows server, powershell, tcp/ip, dns, lan/wan, benefits, vacation, holiday, 401k.
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We are seeking a dynamic IT Helpdesk / Desktop Support Specialist to join our team, providing comprehensive technical support within a Microsoft Office 365 environment. We specialize in temporary and permanent placement of Software, Hardware, Network, Cloud, CRM/ERP, Data, End-User support, Web and Executive / leadership-based positions on a full time and consulting basis.
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If unable to handle requests, collects and documents necessary information for the appropriate specialist, higher level personnel or tiered support. IT Hardware Specialist. Under close supervision performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status.
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The Help Desk Specialist will perform technical, operational, and training support to users and technical teams, for PC desktop hardware, output devices, and software packages to support our Army Corps of Engineers - Revolutionary Information Technology Services (RITS) program.
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This person will act as an escalation point and initial contact for customer support requests pertaining to the Dallas office end-user IT hardware. Experience Imaging of Laptops and Desktop PC’s via SCCM and Autopilot.
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Infracore is growing and we are continually looking for a Desktop Support Specialist to join our team of passionate IT professionals. Founded in 2003, Infracore takes a high-touch approach to providing end-to-end IT infrastructure support, systems management, network design and security, desktop support, and strategic decision guidance for mid-size, technology-centric companies.
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The analyst is responsible for recording the details of reported IT service issues and service requests, and working to either restore service as quickly as possible, or alerting and/or escalating them to the appropriate specialist support groups.
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Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals.
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Responsible for the daily desktop hardware and software support issues submitted via tracking system. SUBSTITUTION : High school diploma plus 5 years of experience in technology support and operations.
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Experience in support of enterprise resource planning systems, standard desktop applications (MS Office, McAfee Antivirus, internet browsers, email) associated hardware platforms and peripherals, remote troubleshooting and mobile computing, and troubleshooting network connectivity.
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Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI Desktop Support Technician or Support Center Analyst (HDI-DST) or equivalent certifications.
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