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IT Services Specialist
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Full-time
- Through innovative treatments, cutting edge technologies and our research network we work to deliver the best cancer care to our patients, including participation in clinical trials leading to over 100 FDA approvals.
- Performs installation and upgrades on peripherals such as printers, scanners, laptops, and dictation equipment.
- Performs local help desk functions including answering general questions, remote troubleshooting, coordinating with the corporate help desk on issues, and logging or reporting problems.
- Some incumbents may maintain documentation on warranty, configuration, and other records for local computer equipment.
- Coordinates with telephone equipment providers and/or carriers, expediting phone system repairs and/or updates in coordination with corporate telecommunication teams.
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