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The MCS Account Director will lead the strategy and manage the day-to-day Spanish content ‘transcreations’ and design work for the agency’s largest telecom/mobile Client (Charter/Spectrum) across all their business areas from marketing materials to customer service, retention, retail, billing, operations, sales, and customer journey including emails, chat, tutorials, website and CX/UX.
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The Customer Service Specialist is responsible for providing prompt, efficient, accurate and professional service to customers and prospective customers with a focus on customer retention and satisfaction.
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Keywords: Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble.
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Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish.
$11.01 - $17.45 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Manage the success of a portfolio of 300-400 Udemy Business (UB) customers in both Latin America and North America who are investing in the platform for their team, department, or small organization ( Be an expert on the UB Platform with a deep understanding of our technology, content and different product and service offerings.
$68,000 - $85,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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1-2 years of B2B SaaS customer success, account management, consulting and/or sales experience. Effectively manage product onboarding and implementation for new customers, conduct online trainings for existing and new customers, respond to questions from customers directly or route questions to appropriate resources for training or support, and support additional projects and tasks related to the broader Customer Success team.
$80,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Strong written and verbal customer service skills. Daily responsibilities will include outreach to customers, auditing and processing applications, data entry, customer registration support, and energy and water conservation education.
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The Customer Service Specialist handles service needs while demonstrating the Ameris Vision, Purpose, Expectations and Values. 1 or more years of customer service or call center experience preferred.
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Requirements: Bilingual in English and Spanish Experience working in a surgical environment and/or experience in medical scheduling High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow The Surgery Scheduler schedules surgery and performs pre-surgery patient education regarding preparation for surgery.
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Under the supervision of the Customer Support Center Manager and Associate Vice President of Nursing and Clinical Support, the Telehealth Nurse performs all functions necessary to ensure that calls are handled efficiently and professionally, promoting overall customer service and satisfaction.
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Ride the bus to note operational, bus stop sign, and shelter issues; answer passenger questions onboard buses and at transfer centers; communicate issues (e.g., buses are late, buses are dirty, shelters are damaged, signage is missing or out of date) to Transit staff Coordinate service change outreach; participate in answering questions, distributing service change information and bus schedule timetables at transfer centers, bus stops, community events, etc.
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Patient Care Coordinator for Audiologist provide with administrative support, customer/patient service care, and limited marketing. Customer service: 2 years (Preferred) Excellent Customer Service ability.
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Written/verbal business fluency in Spanish, French, German, Greek, Portuguese, Polish, Italian, Japanese, Korean, Czech, Indonesian, Arabic, Turkish, or Malay. Experience in a training, learning and development, analytics, service design, vendor management, or content management role.
$95,000 - $115,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a Mobile Associate, you will be responsible for driving exceptional customer service while generating sales within one of our T-Mobile locations. Enthusiastically provide optimal solutions to any customer needs through thorough product and service brand knowledge.
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Receive and resolve incoming calls for the Customer Service Department with a focus on patient experience reflecting the Mission, Values and Philosophy of Sharp HealthCare. 2 Years Experience in customer service, medical billing, patient services, member services, patient accounting or claims processing.
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FEATURED BLOG POSTS
The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Navigate Hiring Out of State
The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).
Building a Candidate Pipeline Through Internships
Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.
Recruitment strategies that are weird, but actually work
In the current candidate-driven job market, recruiters are looking for unique ways to attract talent. Some have resorted to even (dare we say it?) recruitment strategies on the border of weird and wacky. What can we learn from the unusual recruitment tactics that are being used and actually getting results? Here’s a rundown of some unique recruitment strategies that actually work.