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Working knowledge of Salesforce integration using MuleSoft. Integrating SFDC using Web Methods, Web services, SSO, etc. Respected and Established Health Plan with offices in Downtown, Manhattan that provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens, and Staten Island through a comprehensive list of products.
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Experience in the CRM domain - understanding of overall SFDC architecture and working knowledge of SFDC integration approach, architecture and release management. Partner with Integration Architects to design and oversee integrations between Salesforce and other enterprise systems, such as ERP, marketing automation, and customer support platforms.
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Conduct monthly reconciliations and other oversight/audit activity to monitor compliance with revenue compliance booking requirements using Excel and SFDC. Process and manage orders accurately and timely in Salesforce in accordance with executed contracts and ensuring successful integration into NetSuite.
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The Order Management Analyst is part of the Deal Strategy team supporting transactional activities for global order processing. The Order Management Analyst will be responsible for the organization, fulfillment, booking, and documentation of all transactions and ensuring compliance with all Company and business policies.
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Deep understanding and knowledge of the SFDC architecture and major modules (configuration, processes, integration including add-on products) as well as the current/future Commercial product portfolio strategy required.
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We're creating an entirely new category within data infrastructure - data streaming. With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world.
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Work closely with other business functions i.e., Deal Desk, Sales, Revenue, Sales Operations, Systems, etc to resolve and close cases assigned to Order Management. Validate order documents (quotes, contracts, purchase orders, approval docs, etc.
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Participate in UAT testing for system enhancements as needed. Experience with NetSuite and Salesforce. Strong business acumen and understanding of sales process (cloud subscription, renewals, forecasting, bookings, revenue.
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Previous experience in order management or sales operation role. Support best practice efforts in the Quote to Cash and Revenue processes through business process improvements and initiatives. At Confluent, equality is a core tenet of our culture.
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3 years related experience, preferably in an Enterprise Software or SaaS environment. This position works closely with Sales, Sales Operations, Deal Desk, Revenue and Legal in the processing of the Company's orders, which primarily include Subscription Services, Cloud Services, Professional Services, and Training.
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This role reports to the Manager, Order Management. One Data Streaming Platform. Proficiency in Microsoft Excel required, experience with large data sets preferred. In this role, you will be a key contributor in driving operational excellence for the Company.
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To ensure compliance with Confluent's Booking Policy. This position has an annual estimated salary of $71,700 - $84,240 USD, an annual bonus, and a competitive equity package. Bachelor's degree in Business Administration or related field preferred.
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Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.
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Detail oriented, time management and problem-solving skills. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live.
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At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. Support increased workload and additional hours when required i.e., month-end/quarter-end periods, holiday coverage.
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