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Additional job details and special considerationsActs as the technical team lead for the IT Service Desk as a Service, supporting the external users of computer systems through a help desk structure that spans the range from providing first-line assistance for operational problems of agency information technology systems through collaborating with multiple IT support organizations and program policy sections to research and resolve more difficult and complex problems.
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Title: Service Support Analyst Job ID: 23-07517 Location: 100% onsite in Fayetteville, NC Duration: 2-3 months Contract Position Type: Hourly contract Position (W2 only) Position description: Service Support Analyst required to provide technical and support services in the installation, configuration, operation, maintenance and troubleshooting of computer hardware, software and peripheral equipment for students, faculty and staff.
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Provide documentation, guidance, and instruction to the Tier 1 Service Desk for handling standard reporting related incidents, work orders, and service requests. Resolve reporting tickets escalated from the service desk to include executing associated administrative activities and provide a Weekly Status Report.
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Must be detail-oriented and self-motivatedMust be a team player, organized and have good interpersonal skillsPreferred SkillsExperience working in an IT Service Desk, Help Desk, Desktop Support, or similar position within a high tech, fast paced environment.
$55,000 - $65,000ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Analyst- Service Desk Analyst: $50,000 annually- Service Desk Advanced Analyst: $52,500 annually- Service Desk Senior Analyst: $55,500 annually.
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Prepare objective written credit analyses for Loan Officers and Loan Committee including recommendation of risk ratings for complex new loans or the renewal of existing facilities, detailing debt service coverage, collateral coverage, payment history, personal financial statements and cash flow, loan relationship, liquidity, leverage and guarantor strength.
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About this role:The Junior Information Security Analyst will provide Assessment and Authorization support and will update and implement a Security Plan. The Junior Information Security Analyst will work with the VA Security Engineer/Information Security Officer (ISO) to conduct vulnerability assessment, and the National Security Operations Center and National Service Desk for Enterprise Security Change Control Board (ESCCB) on tickets and installations.
RemoteExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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The Service Desk Analyst I – Mobile helps users resolve issues with cell phones, tablets, and other mobile devices as well as mobile applications and operating systems by assessing problems and issues with IT equipment and applications and proving the most accessible solution.
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The Desktop Support Analyst role is an exciting opportunity for candidates interested in contributing to, and continuing the high standard for service and support. Demonstrated experience of hands-on Service Desk or Desktop Support in a Windows environment.
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Keywords: Centreville VA Jobs, Help Desk Analyst, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Job Summary As the first point of contact for IT service requests, you'll dive into the heart of technical challenges, employing your analytical prowess to decipher and resolve issues efficiently, escalating issues to relevant 2nd and 3rd tier support members when necessary.
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Our client, a global law firm, is seeking an experienced Senior Service Desk Analyst to join their team in New York, NY! Take ownership of tickets escalated from the help desk.
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Job Title: Service Desk Analyst. Client is seeking full-time, qualified candidates who will utilize their knowledge, skills, and abilities to serve as a Desktop Support Analyst for a two-year limited term.
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Our services include digital media and strategic communication support, program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training.
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We are seeking an experienced Service Desk Analyst who possesses excellent problem-solving skills and a passion for delivering exceptional customer service. Service Desk Analyst.
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service desk analyst jobs
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