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5+ years of relevant experience across Customer Success, Sales, Consulting, or Account Management (data or SAAS experience preferred) Foursquare is looking for an Enterprise Customer Success Manager (CSM) to join our team located in or near one of our office hubs - New York City, Chicago, Seattle, San Francisco.
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3+ years experience in building and managing high performing CSM teams in B2B enterprise SaaS. High energy leader with excellent collaboration skills to drive forward cross-functional customer projects and processes with Sales, Professional Services, Product, Support, and Gong executives.
$210,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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A minimum of 5+ years of work experience at a B2B company with a complex technical SaaS product in Customer Success, Account Management, or other relevant roles. Engage with Persona's Engineering, Product, Design, Sales, and Solutions Engineering teams to incorporate and prioritize customer feedback and inform product roadmap.
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6+ years of customer advocacy and engagement experience in customer success, account management, or post-sales relationship management. Dragonboat is a mission-driven, venture-backed, fast-growing SaaS startup.
$150,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Our Federal Enterprise Customer Success Manager role is a fantastic opportunity for you if you are a customer-focused professional with at least 2-3 years of SaaS Customer Success or Account Management experience.
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The Veeam Enterprise Customer Success Manager is a high-touch, customer advocate responsible for ensuring strategic Veeam customers are successful leveraging Veeam solutions that help drive higher renewal rates, additional upsell/cross-sell opportunities for the sales organization and increased number of references and/or case studies.
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As an Enterprise Customer Success Manager, you will be responsible for actively managing the happiness and renewal of a portfolio of assigned 6sense customers. 5+ years of Customer Success, Account Management, or Consulting experience, ideally from a high tech or SaaS company, where you developed strategies on assigned accounts to fully leverage technology solutions.
$156,975 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Collaborate internally with sales and broader cross functional groups to drive continuous improvement and a superior customer experience. The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps.
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The Enterprise CSM will collaborate closely with cross-functional partners to ensure Foursquare’s customers are achieving tremendous success. Proven track record of meeting or exceeding customer retention targets in a fast paced tech environment.
$120,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We're looking for a talented and experienced Enterprise Customer Success Manager to join our Customer Success Team. As an Enterprise CSM, you will be a key advocate for our customers, ensuring they achieve maximum value from our platform.
$140,000 a yearFull-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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As a member of our Enterprise Customer Success team, you will be instrumental in maximizing customer lifetime value and driving revenue growth within a multi-million dollar book of business of post-sales customers.
$145,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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1 to 3 years experience in a role that encompasses Customer Operations, Customer Success, Technical Account Management, Client Service or Consulting, Sales. Founded in 2013, backed by KKR, Summit Partners, and NEA, and trusted by over seven thousand enterprises across the globe, this leading cybersecurity company offers a SaaS product suite that proactively fights against complex cyber security threats such as includes insider threats, industrial espionage, IoT compromises, zero-day malware, data loss, supply chain risk, and long-term infrastructure vulnerabilities.
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Manage a portfolio of existing customers, ensuring that each customer gains maximum utility from their deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the business.
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Familiarity with enterprise networking technology. Present, discuss and demonstrate Darktrace cyber threat defense solutions to CISOs and information security experts as required. Ability to manage in complex and crisis situations in a confident and calm manner.
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Work closely with Registered Partners, Commercial Directors, Account Executives, Subject Matter Experts, Technical Resources, and Cyber Threat Analysts who will support you in performing your role. Manage and own the renewal processes from commercial negotiations to deal closure for your portfolio of customers.
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saas sales jobs Title: customer success manager enterprise
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