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Customer Success Manager, Enterprise
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Full-time
- Founded in 2013, backed by KKR, Summit Partners, and NEA, and trusted by over seven thousand enterprises across the globe, this leading cybersecurity company offers a SaaS product suite that proactively fights against complex cyber security threats such as includes insider threats, industrial espionage, IoT compromises, zero-day malware, data loss, supply chain risk, and long-term infrastructure vulnerabilities.
- Manage a portfolio of existing customers, ensuring that each customer gains maximum utility from their deployment.
- Manage and own the renewal processes from commercial negotiations to deal closure for your portfolio of customers.
- Work closely with Registered Partners, Commercial Directors, Account Executives, Subject Matter Experts, Technical Resources, and Cyber Threat Analysts who will support you in performing your role.
- Have excellent organizational and project management skills, working with high-value customers in a pressurized environment.
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