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POSITION OVERVIEW MCI is seeking an experienced BPO Insurance Licensing Director to support Property and Casualty business process outsourcing accounts. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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The LIA, provides excellent customer service by responding promptly to all inbound calls related to insurance policies and provides assistances with payments, billing issues, website troubleshooting and some claims & coverage inquiries and servicing inquiries requiring a Property & Casualty Insurance License.
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Interviewing, gathering information and/or preparing necessary documentation for the purpose of making decisions concerning eligibility for public assistance or unemployment, health benefits, social security, casualty, property or liability insurance, or other similar benefits; orb.
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A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets.
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SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative. As a Customer Service Representative, you will provide high-quality support to policyholders and producers by answering policy questions and performing policy changes related to billing, underwriting, and general policy information.
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Meet personal/team customer service targets and performance measures. Property & Casualty Insurance License is a plus but is not required. Answer questions about underwriting concerns related to home inspections and select property and liability hazards.
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Process policy changes, including endorsements, cancellations, customer name changes and mailing address changes. Customer orientation and ability to adapt/respond to different types of characters.
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Helping customers and maintaining a service mindset are at the core of SageSure's Policy Services team approach. Keep records of customer interactions and file documents. As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.
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Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.
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What You’ll Need: 5+ years of multi-channel contact center management experience (Customer Service strongly preferred) or equivalent comparable experience Experience in a conversions/sales environmentPossibility of insurance licensing per state regulations, which requires passing a property and casualty insurance exam and holding an active license.
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Must be customer service oriented (empathetic, responsive, patient, and conscientious) In this role, you will provide full life-cycle customer service and sales to a ssist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs.
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OverviewQualfon is hiring Licensed Property and Casualty Insurance Customer Service Representatives to field inbound communication from our client’s members. If you do not have an Active Property & Casualty License, you can apply for our Pre-Licensing Training Program.
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Set up electronic files, update logs and systems, email policies and general electronic filing requiredProcess and complete transactions, accurately and timelyCandidate must have strong customer service skills and ability to develop quality relationships with brokers and agents and internal casualty underwriters and underwriting assistants, as well as claims, finance and premium audit personnel.
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Effective risk management programs in the areas of property and casualty insurance, foreign exchange hedging and other hedging programs. Effective and efficient Accounts Payable and Accounts Receivable processes, proactively supporting company goals of superior customer service, good vendor relations and cost optimization.
$225,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Experience working in the insurance industry (property, casualty, and auto) is considered a plus but not required.
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property and casualty customer service jobs
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