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The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals.
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The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.
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Proven and consistently demonstrated skills in the following: Exceptional Customer Service Relationship Building Effective Communication. Ensure the 24/7 execution of all customer service programs and processes.
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Ensure exceptional customer service is being delivered. Excellent customer service skills. Participate with the store management team to improve store performance in areas of sales, controllable expenses, merchandising, marketing, associate retention and associate training and make appropriate recommendations to store management regarding the same.
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Respond to and resolve customer inquiries and solicit customer feedback and input. Respond to and resolve customer inquiries in a courteous and timely manner. Leadership experience required, leadership experience in a fast-paced retail, food service environment preferred.
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Experience training, sales building, management of expenses, and food service menu planning. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
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Responsible for all cash processes which also include deposit preparation, lottery, gift cards, and checks where applicable. Flexible availability which may include all shifts, weekends, and holidays, based on business needs.
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Job Description The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. Principal Duties: Ensure exceptional customer service is being delivered.
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The Customer Service Rep I position will be providing patient support for front-end processing and product support for one or more pharmacy programs. This position is a customer service position providing patient support for front-end processing and product support for one or more pharmacy programs.
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