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The ITS Specialist-Senior position involves providing technical support and assessments for designated NYS OMH facilities, particularly focusing on network infrastructure such as circuit bandwidth, Voice Over IP (VoIP) phone system upgrades, and wireless upgrades.
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Provides advanced-level end-user support via remote support tools, over the phone in an automatic call distribution (ACD) Help Desk environment, or in person. Hands-on experience and advanced knowledge of a multitude of current IT systems, technologies, hardware, applications, IT security, e.g., laptops/desktops/tablets/peripherals, Active Directory, Microsoft Azure, Microsoft 365 environment, Windows/Mac/Linux OS, MS Office products, Two-Factor Authentication (2FA), security tools /systems, Citrix, network communication protocols, etc.
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The CDM Program is managed within the DHS Cybersecurity and Infrastructure Security Agency, CISA/Office of Cybersecurity and Communications (CS&C)/Network Security Deployment (NSD) Division, responsible for enhancing the security, resilience, and reliability of the Nation’s cyber and communications infrastructure.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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A company provided tablet and smart phone with 24/7/365 IT support. In partnership with Allegheny Health Network, AHN Healthcare@Home is an accredited recognized leader in home health and hospice.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Configure, test, install, troubleshoot, and maintain network devices, phone systems, including phone units, voicemail, switches, infrastructure, call manager systems, Video Teleconference (VTC) systems video recording/viewing/distribution systems, and related telecommunications trunk circuits.
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Support Infrastructure components including wide area networking and converged technologies to include managing connectivity to OIG Offices, managing OIG wide area network, telecommunications (phone lines, data and voice circuits) Video conferencing technologies, wireless network, and universal network services such as infrastructure applications (CiscoWorks, WhatsUp Gold, Dell Open Manage, etc.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Conduct outreach in accordance with Health Home policy via phone, letter, and field work to client/collateral/provider/ support system. + Elicit the support of all providers involved in a client's care and ensure maximized communication among all parties via face to face contacts, phone calls, emails, case conferences, etc.
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This will include but not limited to circuit bandwidth, Voice Over IP (VoIP) phone system upgrades and wireless upgrades. Consultant will participate in the planning and execution of all phases of project including: request analysis, site surveys, site preparation, cable trouble-shooting and installation, asset management, inventory control, and network assistance.
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Functions include but are not limited to troubleshooting hardware and software-related concerns, phone support, access requests, and printer issues. Job Summary: The IT Desktop Support Specialist Tier II position provides enterprise-level assistance to our end users on-site and remotely.
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Call required – Combination local office phone only on-call support for our patients calling with specific vascular and local hospital-based on-call support for Emergency Room and floor consults (shared/rotating basis.
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General Information about Telecommunications, Network, Routers, Switches, telephony, cat5, cat6, cat5e, access control, Troubleshooting, Cisco VoIP, Telephony, Phone system, Phone support, Telecommunications systems, structured cabling, Programming, Installation, NEC SV9100.
$20 - $60 an hourFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Summary:The primary role of the Desktop Support Analyst is to provide on-site or virtual technical support services for clients and employees in business environments Responsibilities: Provide hands-on hardware support, such as connecting computers to the wired network.
$29 - $29.19ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Comp-TIA A+, Network +, or Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), HDI or ITIL. Pre-Sales support of Point-of-Sale, middleware, and other related products and services with internal clients, sales and vendor partners.
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Hardware:Should be familiar with design of systems and clusters (including computational and storage clusters) from component level (Including network fabric, switching, power)Assembly of systems (from Workstation to blade systems) including clusters when necessaryInspect and perform quality control on outgoing finished-goods- Help provide front-line technical support for hardware via phone & email.
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Working knowledge of DWDM and SONET. Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided Education Enrichment up to $5,000 per year for qualified employees Employee Wellness Program Position Responsibilities: Troubleshoot and monitor activity throughout the network.
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