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Help Desk – Provide customer interface by supporting requirements, such as, network accounts, web browsing (i.e. Internet Explorer), e-mail (i.e. Outlook), word processing (i.e. Word), spreadsheets (i.e. Excel), databases (i.e. Access), presentation (i.e. PowerPoint), photo editor, desktop publishing, scanning, writing to appropriate media, telephone voice mail and services, equipment issues, etc.
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Priority Wire & Cable has an immediate need for a Network Systems Administrator to work in offices in Little Rock, AR, Houston, TX or Las Vegas, NV. The ideal candidate will have a minimum of 3+ years of hands-on experience with strong LAN support, Office 365, Desktop support, Active Directory, Apple, Linux and various other hardware/software experiences and a minimum of 2 years in a direct corporate IT support environment (Help Desk, Service Desk, or Desktop Support.
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Level 2 – Field Support Engineer (Service Desk) (Hybrid – On-site/Remote) Chelsea Technologies is a well-established, rapidly growing technology solutions and managed services provider based out of New York and Florida, executing top-tier IT services in multiple states.
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Qualifications: IT Service Desk. Ability To Diagnose And Troubleshoot Computer And Network Problems. Work closely with Agency Security, End User Support, Network Services, and Network Communications teams to identify, prevent, and mitigate network and client vulnerabilities.
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We provide enterprise level information technology services including network management and security; computer operations; application hosting; desktop provisioning and management; and modern and responsive digital services to 40,000 internal stakeholders plus the residents, business owners and visitors to the Commonwealth of Massachusetts.
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NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
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The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
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The position duties include: Working closely with other IT teams including Information Security, Service Desk, Quality Assurance, Production Support and product vendors to plan, deploy and sustain a stable, highly performing and available infrastructure and application environment.
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Providing technical expertise and end-user support in the areas of Mac OS, Microsoft Windows platform (Windows 10), Microsoft Office 365, off-the-shelf applications, Remote Connectivity Platform, network/local Client & Canon printers via desk side, phone support or remote support.
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User support for network and desktop hardware and software complication and training. Comfortable working in and assisting clients through service desk software, in addition to other remote access desktop programs.
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One or more of the following (or approved similar) certifications are required:o Microsoft Azure Fundamentalso Google Foundational o VMware VCTAo Cisco CCSTo M365 Certificationso Fortinet NSE4o ComptTIA Network+o ComptTIA A+o Apple Certified Support Professional o Note: Certification list and requirements are subject to change based on technology trends and business needs.
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Client facing experience Job Summary Field Service Deskside engineers provide Level 2 support for the desktop environment including responsibility for deployment of Desktop/Laptop and when applicable physical server/network equipment installation, configuration, application installation, troubleshooting, incident and request handling.
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Service Walk-Ups (Front-Line IT person) at IT Service Station for break\fix, resolve issues, triage incidents and requests of various IT Services. Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers.
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Leidos is seeking a Desktop Support Technician to support a government site in Virginia Beach, VA as one of the key members of the Field Services team. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
$57,000 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Lead the global IT service desk operations, ensuring the delivery of high-quality technical support services to end-users across multiple regions. As the Global Head of IT Service Desk, you will lead a global team dedicated to ensuring exceptional IT support for all internal employees, across regions, while aligning with the strategic objectives of the business.
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