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Develop, establish and implement measurable standards (KPI’s) for service delivery, service support, and problem resolution as they apply to the Enterprise IT Infrastructure team.
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OpsTech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct goal to bend down the HC gearing ratio, improve service delivery speed, and drive new innovations for customers.
$121,000 - $235,200 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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The Xylem Branch Manager is responsible for achieving and maintaining profitability of a Xylem service center through the management of daily operations and the delivery of exceptional customer service.
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The Contractor shall utilize best practices and leverage the Information Technology Infrastructure Library (ITIL), Project Management Institute (PMI), and IT Service Management (ITSM) frameworks to establish a business management approach, discipline, and to be able to perform all the tasks to provide responsive, IT service delivery.
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Role: Enterprise Services - IT Strategist - Service Delivery Manager. We are seeking an individual with at least 5 years experience in the Service Delivery Manager role to help lead onboarding our current team into the new support model.
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Experience as a telecommunications specialist, IT support, network administration or similar. Works with the Service Delivery Manager to stay current on the strategies and development of the customers business, and ensures the overall objectives are being met appropriately.
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The SDS org vision is to ensure successful deliveries for Amazon customers and shippers by supporting customers, drivers, shippers, community members and Delivery Service Partners (DSP), making it one of the most critical spaces for Amazon's transportation network.
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Experience providing IT Infrastructure support including Infrastructure as a Service, Platform as a Service and Network as a Service. Washington, DC / TEK Inc. Program/Project Management / Full Time The Service Delivery Manager / Project Manager is responsible for management and leadership of a multi-disciplined team, responsible for Infrastructure Operations service management.
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This person will be responsible for providing management oversight of the planning, development, implementation, maintenance, security, and production support of our enterprise IT Infrastructure, including Network Engineering, Systems Engineering, Telecommunications, and IT Help Desk. Lead the development of IT Infrastructure Strategy and Architecture standards and procedures for the Credit Union.
$114 - $130 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Manager of the U.S. Network Operations Center team providing support for the Banks critical network infrastructure in Branch, Tower & Data Center for both U.S. and International sites.
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Perform role of the Service Delivery Project Manager for all newly deployed products/services in order to perform live Proof of Concept (POC) or product business rules, documentation and processes.
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The Organizational Change Manager, Network Infrastructure maintains a broad understanding of project activities assigned to them and processes to apply a structured organizational change management (OCM) or technology service delivery approach and methodology for the impact to personnel.
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Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides critical incident and leadership escalation support for property issues related to Property Management Systems, Business Applications, Infrastructure, and vendor supported services through engagement of L2, L3, Network, and infrastructure teams.
ExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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We are looking for IT Service Delivery Manager at Lisle, IL for a full time permanent position. IT Service Delivery Manager. Degree in computer science, information technology, or a related field or equivalent experienceof 8 years of experience in an IT Service Delivery or Service Desk role, with at least 3 years in a leadership role.
ExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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The Service Delivery Manager (SDM) is the interface role between Client, Account Executive and Service Delivery Operations that provide the different IT Infrastructure services to the client.
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