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The Network Support Engineer will provide basic support for critical network services for LAN/WAN, routers, switches, wireless, data circuits, firewalls, and security.
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Security Certifications, such as Certified Information Systems Security Professional (CISSP), and SysAdmin, Audit, Network, and Security (SANS), and COMPTIA Security Plus.
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Experience in Service Management using ITSM tools such as Remedy and IT related functions such as Cloud and Application development, Security, Infrastructure software development or support.
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Must have at least one Computing Environment (CE) certification or certificate for the technical area of responsibility in either Network support/defense (e.g., Splunk, Cisco, McAfee, etc.
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Create/modify/test/manage/retire Intune GPOs and Win10 Policies for new builds, Privileged Identity ManagementMonitor and remediate compliance issues and Packaging/Testing/Distributing application packagesMonitor and Manage from Issue Tracking Tool. AD Mgmt. Setup SSO (Azure) for new AppsTroubleshooting and remediations Cloud or Server-Based ApplicationSecurity and distribution group managementServer and Network troubleshooting, Cisco Umbrella Security Monitoring and reporting.
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The Lead Solutions Architect is a highly technical and strategic role with subject matter expertise in Digital Employee Experience (DEX) tooling/concepts, and IT Support Services domains, and strong knowledge and understanding of adjacent technology domains like network, identity and access management, and security.
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Collaborate closely with adjacent technology leaders (identity, security, endpoint management, vulnerability management, asset management, IT service management, analytics, etc.) Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file.
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Lead Solutions Architect - DEX +IT Support Services. Social Security Task. Network Resource Groups (NRGs) 5+ years of experience with ITIL/ITSM best practices and shift left concepts to include chat bots (Espressive, Service Now, Moveworks), omni channel experiences, knowledge management practices, and the integration of DEX tooling with IT Service Desk (Service Now) to increase efficiencies.
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The Lead Solution Architect provides technology guidance, strategic road maps, principles, standards, and operational best practices to support Humana in managing their technology domains and meeting customer needs.
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The Lead Solutions Architect designs and develops IT solutions to business problems in alignment with Enterprise Architecture direction and approved technology standards and reference architectures.
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Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it.
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Master's Degree or equivalent experience in a highly regulated IT environment supporting user-facing workplace technology solutions. It is also the policy of Humanato take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.
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Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.
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5+ years IT experience in highly regulated environments. Become a part of our caring community and help us put health first. Aligns product engineering, product management, user experience design, and enterprise architecture to produce enterprise level system designs and architecture.
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Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. 5+ years applied expertise in enterprise workplace technologies to include Digital Employee Experience (DEX) frameworks, concepts, and technology platforms (e.g. Lakeside Systrack, Nexthink Infinity, 1E, etc.
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