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The Workforce Management Specialist creates and implements scheduling solutions utilizing innovative software supplying staffing to all departments appropriate to dynamic business demands.
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10+ years overall experience with 5+ years’ experience in configuring Oracle Work Asset Management System (WAM) 10+ years overall experience with 5+ years’ experience in configuring Oracle Work Asset Management System (WAM.
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Bachelor’s degree in information technology or computer science. Assist in test script generation and result validation. Validate functional requirements and develop detailed functional specifications.
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Network Health is seeking a Workforce Management Specialist who will be responsible for coordinating the day-to-day real time adherence resources required to meet the service level standards of the Operations Team. Develop a comprehensive scheduling plan to coordinate all off-phone activity including team meetings, supervisor coaching sessions and training.
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Guide the development team to utilize the appropriate plugin algorithms. Prepare test plans and validate functionality of configured modules and tie back to requirements. Participate in design and validating/reviewing technical solutions.
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The Workforce Management Specialist I creates valuable reporting on KPIs, reviews future staffing and time-off requests to ensure accurate staffing is on hand to manage forecasted volume, track and report on departmental shrinkage, and recommends process improvements to enhance the help-seeker experience.
$27.3 - $30.33 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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As a Workforce Management Specialist, you will join a team of analysts and play a key role in helping the department achieve its service level and staffing goals. Workforce Management Forecasting experience.
$54,650 - $81,650 a yearFull-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Education: Bachelor's Degree; or 2 years related experience and/or training; and 4 years of customer service which entails a minimum of 3 years workforce management experience; or equivalent combination of education and experience.
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Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile. Our business reach spans satellite television service, live-streaming and on-demand programming smart home installation services, mobile plans and products, and now we are building America's First Smart Network.
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DISH is committed to a workforce where everyone's opportunities are limitless. Provide ongoing Call Center operational analysis, advance planning, and scheduling while identifying and implementing changes as necessary to improve the level of quality and efficiency as measured by key business indicators (ASA, ABA, occupancy, etc.
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Title : Workforce Management Specialist. Bachelors degree plus at least two years of experience in training, social services, workforce services, Knowledge of Workforce Innovation and Opportunity Act, Rehabilitation Act, and Americans with.
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The Associate Workforce Management Specialist (Forecaster) is responsible for analyzing operational performance in the call centers utilizing workforce management models and systems to ensure optimum statistically valid forecast modeling and operational implementations.
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Workforce Management - Skills/Strategic Workforce Planning Specialist, Vice President. We are currently setting the core foundation of a skill-led strategic workforce planning approach and the role will provide an opportunity to assist in developing the approach to skills taxonomy development, skills assessment and skills management.
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This Store Operations Specialist is the conduit between the field, IT\/technical support, and other cross functional partners for activity related to store Workforce Management (scheduling systems and process, labor model, etc.
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From troubleshooting workforce management software issues to identifying opportunities for improvement, as a Workforce Management Systems Specialist, you'll keep our Customer Service team running smoothly.
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management job Title: workforce management specialist
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