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The Key Holder will also assist the Store Management team with leading the store team members by observing/coaching individuals as well as performing operational duties that include but are not limited to opening/closing, ensuring store compliance, and finding creative ways to drive the business.
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A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns.
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The Key Holder will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire. The Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place.
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Proactively drives sales through product knowledge, active selling techniques, suggesting services, and building strong customer relationships to the JOANN brand. Works closely with Store Management to identify key tasks and assists in delegating them to Team Members.
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SUMMARYThe Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! Works with store management to identify opportunities to drive the business and increase sales/profitINSPIREWorks closely with Store Management to identify key tasks and assists in delegating them to Team Members.
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Selling Culture: takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals. Product Flow: collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns.
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Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals. Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services.
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Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. Trains, coaches and assists with locate fulfillment and selling. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
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Support the continuation of a team selling Store environment that delivers a fashion focused Lane Bryant experience for our Client. Support Lane Bryant selling, incentive and product knowledge strategies.
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Omni-Channel Service: utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services. Empowerment: acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience.
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Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones.
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This position would be a temporary flex key holder in the capacity of the manager on duty, in times of need. Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
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We are currently seeking a Key Holder/Client Advisor who is responsible for contributing to the store sales by providing The ST JOHN Experience level of service to all internal and external clients, building rapport with clients, clienteling, supporting the management team and representing the Company brand and image.
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Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week.
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They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency.
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