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Provide an interface to other IT Service Management activities, IT Partners, and escalation groups. Experience with a variety of tools commonly leveraged in a complex enterprise environment such as remote assistance, asset management, image and deployment, patching, backup and restore, virus protection, and various native and centrally managed encryption solutions preferred.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Resolve help desk issues including troubleshooting hardware and software issues. Three years' work experience as an IT or Desktop Support Technician. Knowledge of remote desktop support systems including TeamViewer.
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Digital natives, and those well immersed in technology, will find it easy to come up to speed supporting the broad spectrum of applications and processes serviced by the Help Desk using its ServiceNow web-based toolsets to search knowledge bases, document calls, complete requests and escalate incidents, all while following proven procedures.
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Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms.
$25 - $30ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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2 year of Help Desk experience; supporting hardware, software, and VoIP systems. You will work directly with end-users, troubleshooting a wide range of IT issues and leveraging your advanced technical knowledge to manage special projects to help keep us on the cutting edge of transportation technology.
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Prioritize and respond to incidents escalated from the Help Desk. Provides Help Desk coverage when required and participates in an on-call rotation to support a 24x7x365 production environment.
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At least 2 years of remote help desk support experience. At least 1 year of remote help desk support experience. Provide technical support through remote access tools to resolve internal end user issues and achieve first call resolution.
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Summary:We are looking for Senior Help Desk Support Service Specialist to support the Information Technology Support Services (ITSS) under the BIA. The service desk provide IT support to NPS personnel at various locations and nationwide as needed.
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Performs local on-site IT service functions including answering broad questions, remote troubleshooting, coordinating with the corporate help desk on issues, and logging or reporting problems.
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IT Help Desk Technician. Prior Help Desk or IT experience. Answer Help Desk line. Follow up with IT staff on work orders that are overdue or close to being overdue to ensure prompt resolution.
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Position has daily contact with onsite end users to deliver equipment and services, and ASC IT help desk and peer IT support staff to resolve complex problems and ensure network integrity and security.
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Assists the project delivery team’s Help Desk Technician in utilizing, configuring, and updating the VA Enterprise Service Desk (ESD’s) ServiceNow Help Desk tool and online documentation as required.
RemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Mac Integration Basics Certificate or at least 1 year of Mac support experience. Center 1 (19052), United States of America, McLean, VirginiaIT Support SpecialistCapital One is seeking a customer first technology support associate for a large geographically dispersed organization.
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Are you an IT Help Desk Specialist? Responsibilities include but are not limited to:Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The candidate would assist corporate users on-site and provide remote help desk support for the client’s satellite offices as well as other senior living communities in the area. We are looking for an IT Specialist to maintain a hybrid on-site presence to support MSP clients in the Chicago area.
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