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The position of Technical Support Specialist serves as the main point of contact between the IT Services and the users of these services to resolve and or diagnose as many problems as possible at this level.
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25% - Leads day-to-day system IT operations including providing technical leadership for Learning Management systems, Student Information System, financial systems, human resources, procurement, project management, enterprise portals, enterprise data warehousing, business intelligence, CRM, publishing, distribution, and software development which includes various applications, infrastructure, IT project management and web technologies, help desk and network technologies.
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Position has daily contact with onsite end users to deliver equipment and services, and ASC IT help desk and peer IT support staff to resolve complex problems and ensure network integrity and security.
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Under the guidance of the Director of Information Technology and working closely with the IT Systems Administrator, this role focuses on providing exceptional help desk/desktop support and managing media/AV systems and equipment in a higher education environment.
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Must be detail-oriented and self-motivatedMust be a team player, organized and have good interpersonal skillsPreferred SkillsExperience working in an IT Service Desk, Help Desk, Desktop Support, or similar position within a high tech, fast paced environment.
$55,000 - $65,000ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Assists the project delivery team’s Help Desk Technician in utilizing, configuring, and updating the VA Enterprise Service Desk (ESD’s) ServiceNow Help Desk tool and online documentation as required.
RemoteExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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At least 2 years of remote help desk support experience. At least 1 year of remote help desk support experience. Mac Integration Basics Certificate or at least 1 year of Mac support experience.
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Our work depends on a Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT programat Eglin AFB, FL.The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO.
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3+ Years of professional experience in Help Desk / IT Support. The scope of work involves providing system administration duties and technical engineering and lifecycle support services across the NAVWAR Information Technology (IT) Tools Portfolio for the SYSCOM Acquisition Integrated Logistics Online Repository (SAILOR.
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Are you an IT Help Desk Specialist? Responsibilities include but are not limited to:Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations.
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Proven experience as a help desk technician or other customer support role. We are seeking an Entry-Level Help Desk Technician to join our IES Residential Family. Safety is Priority One - and our record shows it.
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Minimum 3-years experience as Help Desk or Tech Support utilizing a ticketing system or managing a ticket queue. It requires the ability to think on your feet to solve complex technical challenges and help design and develop new processes.
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Document IT Service Desk procedures to promote self-help via Forge’s Intranet. 5+ years of experience in an IT support specialist role, 1+ year as an IT Support Lead in a SaaS environment.
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Prioritizes and resolves EHR and Help Desk related issues as reported via IT/IS ticketing system or by phoneFormat, design and build online documents that will work in our EHR.Manage and support EHR user and system preferences and configurations.
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The Help Desk Supervisor will help develop, lead and motivate a high-performance team of Service Desk professionals to deliver excellent technical support with a high degree of customer satisfaction.
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