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Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management software (CRM) to schedule appointments and record customer data. Handle inbound and outbound calls using proper phone etiquette.
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The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.
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The Associate Customer Service Representative takes inbound calls, LiveChat, and/or emails from examinees and others regarding teacher certification programs, website issues, complaints, etc.
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The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.
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Primary Objective: To answer inbound customer calls over the phone, respond electronically to customers, to make outbound calls to customers, and to perform Data Entry and Invoicing functions as needed.
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Handle inbound calls in both English and Spanish from health plan members and representatives, An Alivi Bilingual (Spanish Speaking) Customer Service Representative (CSR) will provide prompt and.
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Calls are predominantly “routine”, but may require deviation from standard screens, scripts and procedures. Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place.
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Maintain and restore customer satisfaction and partner with other teams as needed. Meet or exceed established call center metrics, attendance standards and quality levels. Computer keyboard proficiency and internet navigation skills required.
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Customer Service Rep-Spanish receives inbound calls from customers as initial point of contact to answer questions, practices or to resolve issues. CSR Ninja  Customer Service Representative  Spanish.
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As a First Financial Customer Service Specialist , you will be responsible for supporting all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning: Bank operations Bank Regulations Transaction processing Electronic services Marketing Promotional activities Online banking and mobile banking issues And other inquiries as required by business objectives.
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This is an on-site position 3x week and will require a COVID-19 vaccination. Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol.
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Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change.
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The High-Tech CSR processes inbound orders from our referral sources and requests for assistance from our patients through a variety of mediums, including inbound and outbound client calls, faxes, e-mails, and online ordering portals.
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The Customer Service Representative (CSR) primarily services inbound phone calls, emails, and on-line chat requests to service community homeowners in answering account related questions, making payments and providing information about their community.
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Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
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