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Assist with Front desk procedures to include bucket check and any other duties assigned by Front Desk manager. The Telephone Operator's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination; ensuring efficient communication within to and from the hotel while maintaining attentive courteous and efficient customer service.
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Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
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Handles guests’ check-ins/check-outs in accordance with hotel standards in an efficient and friendly manner. The rich history of old French New Orleans is reflected throughout the hotel in its architecture, design and service.
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Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. Perform front desk duties such as guest check-ins and check-outs during the night shift.
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From high-energy racing at the Charlotte Motor Speedway to performances at Bank of America Stadium and from family fun at Carowinds to racing rapids at the US National White Water Center, thrills and adventure are just a stroll away from our hotel in Charlotte, NC. So whether it's business or pleasure, kick back in style at the Courtyard Charlotte Airport hotel.
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PHYSICAL DEMANDS & WORK ENVIRONMENT Office area and front desk computer that may be located in a high rise hotel. Responsible for registering all guests in and out of the hotel.
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Check in all unassigned rooms, making keys and giving key packets to Supervisor to bring to the front desk for customer pick-up. Acts as a role model for all front office staff and responsible for department in absence of a Hotel Manager.
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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
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Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
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Qualifications • HS degree required and Bachelor’s degree preferred • 1 year experience in accounting field preferred • Knowledge of hotel property management software, point of sale systems, JDE, Excel, and other hotel applications is helpful but not required • Experience as a hotel front desk agent, restaurant server or bartender, or retail cashier is helpful • Excellent communication skills, both verbal and written.
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Overseeing Team Members, including, but not limited to all Front Desk/Reservations/PBX/VIP Services Check-In Desk/Laundry/Housekeeping departments. Will oversee technological advancements in the Hotel, including, but not limited to, self-check-in kiosks/mobile check-in.
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Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out.
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Key Responsibilities:Front Office Management: Assist in front desk operations, including guest check-in/check-out, reservations management, and ensuring smooth day-to-day operations.
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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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hotel desk check in jobs
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