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Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical problems. CACI has an immediate opening for VIP Support Specialist (Tier II), who will be responsible for ensuring an outstanding level of customer service by providing direct Tier II Customer Service Center support to the JSP VIP user community.
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Bowhead seeks an IT Helpdesk Specialist to provide support via the IT Help Desk to FDA employees across six (6) regions in the United States: Mid-Atlantic, Northeast, Southeast, Southwest, Central, and Pacific.
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Ability to write technical documentation for the help desk analysts to follow to resolve. Following are the minimum skills requirement for an analyst in helpdesk/ Desk side support.
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Help Desk Technician IThe Help Desk Technician L1 is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues.
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Collaborate effectively with various parts of the organization, including core account executives, Mulesoft sales, Solutions Desk, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management.
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Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support for tier I resolution.
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Windows Troubleshooting Help Desk / Desktop support Basic networking knowledge. ESSENTIAL FUNCTIONS: Provides and documents day-to-day technical support to employees for internal desktop systems software, hardware, data, voice, and related peripherals.
$18 - $20ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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National help desk calls and tickets to support business needs as they adjust. As part of our IT Operations Team, you will work in an enterprise environment, providing onsite and virtual technical support for your office and regional offices in your area.
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The IT Help Desk Specialist will perform a variety of routine IT duties relating to technical support, project management, system maintenance and administration, troubleshooting, and security management.
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Lynden Incorporated is seeking a Technical Support Specialist, Sr., to work as part of our SeaTac based team. Prioritize and respond to incidents escalated from the Help Desk. Provides Help Desk coverage when required and participates in an on-call rotation to support a 24x7x365 production environment.
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They will be providing the full range of technical support, project management, and call center management services necessary to manage and maintain a multi-tier IT helpdesk call center to support Intel-based systems running Microsoft Windows XP, Windows 7, Apple OS X/iOS, mobile technologies and any future upgrades to these operating systems or hardware products for FDA office locations worldwide.
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Responds to all customer Help Desk support requests and ensures tickets are resolved quickly, accurately, and professionally within defined Service Level Agreement (SLA). Familiar with Help Desk ticketing systems.
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Summary:We are looking for Senior Help Desk Support Service Specialist to support the Information Technology Support Services (ITSS) under the BIA. The service desk provide IT support to NPS personnel at various locations and nationwide as needed.
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Required Skills and Experience: High school Diploma or equivalent required Two or more years working in a Support Services/Help Desk environment required Intermediate user administration of office 365 Understanding of PCI and SOC concepts Intermediate knowledge of Windows operating systems (Windows 10/11) GPO Kowledge of MAC and Linux considered an asset Beginner knowledge of PowerShell scripting.
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IT Technical Support Specialist. Minimum two to three years experience in a Help Desk support role required. you will be responsible for providing technical set-up and support (via chat, email or phone) for employees in a call center environment.
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