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Responds to help desk inquiries and requests for Information Technology (IT) services. Lisette Grizzelle, Senior Human Resources Analyst - , ext. Maintains and enforces all aspects of computer security procedures and standards.
$7,674 - $9,327 a monthFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Provide level 1 Help Desk supportAssist in analysis of business information needs by working with the Supervisor of Support Services, Manager of IT, Director of IT and other staff to develop and implement plans to meet business needsAssist in acquisition of network equipment, computers, and peripherals, including telephones, etc.
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Help Desk Tier I Support Analyst. Certified Help Desk Professional preferred. Help Desk Tier I Support Analyst. Experience in a customer support/call center environment, including dealing with PC hardware and software, mainframe, and client-server computer systems.
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Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support.
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This position absolutely must understand how the Help Desk Analyst role relates to IT projects and IT Service Management initiatives. This is the perfect Service Desk Analyst job for you if you want to represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services.
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INTERNAL: Regularly engage in verbal and written communication with various departments, including ACH departments, Wire Department, BMS department, Business Relationship Officer, Commercial Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, Learning and Development, and Digital Team. Internal discussions primarily revolve around research topics.
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100% remote must live in CO currently Our direct client has an opening for a Help Desk Analyst 105304 This position is up to 9 months with the option of extension, and the client is in Denver, CO If you are interested, please send us your rate and resume.
$25 - $31 an hourExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The IT Help Desk Analyst will be the first point of contact to troubleshoot and resolve issues related to hardware, software, network connectivity, remote access, and all other support related requests.
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Provide help desk support of assigned cases including outbound call backs, e-mails, chat, and internal support tickets. Understands data flow to/from other systems and work with other IT teams to help resolve data integration issues.
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Performs IT help desk duties. Area of FocusTechnical Support Analyst specialist interacts with employees within the company, offering user support and general troubleshooting. Position OverviewTechnical Support Analyst reviews, analyzes, and evaluates information technology systems and operations.
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This is a transition role between Help Desk and Systems Analyst. Microsoft Windows Servers, TCP/IP, & VMWare to include DNS, DHCP, printing, and firewall. Microsoft Office 365 (Word, PowerPoint, Excel, OneNote, etc.
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JOB DESCRIPTIONProvides help desk support and resolution to end-users who experience issues with software and hardware systems by analyzing problems, determining appropriate solutions, and providing regular maintenance and upgrades as necessary.
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Help Desk Analyst - Positive Tain Control (PTC Office) MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities to its employees.
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Comfortable working in and assisting others through company help desk software in addition to other remote access desktop programs. We are hiring a Business Analyst for our rapidly growing software development client in the Hartford area.
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Elevating unsolvable end user problems to NAVAIR CTR, CTR Staff members, the NMCI contractor, or other appropriate entities after following established NMCI processes (such as opening a trouble ticket with NMCI Help Desk.
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