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In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
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Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
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You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. Establishes clear expectations for balancing in-store customer service and completing online orders.
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ASSISTANT GROCERY MANAGER PURPOSE STATEMENT: To assist managing the grocery department to achieve maximum sales and profit while maintaining optimum store conditions.
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Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
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You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service.
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As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution.
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Strong ability to communicate performance analysis findings and actions, both verbally and in writing. In an 8-hour workday: standing/walking 6-8 hours. Maintains Team Member safety and security standards.
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Capable of teaching others in a positive and constructive manner. Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
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Ability to work in a wet and cold environment. You may participate in hiring activities. Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience.
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All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
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All positions must be performed in accordance with team and store Standard Operating Procedures. Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned.
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Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Job DescriptionAssists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned.
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Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees FahrenheitAbility to work in a wet and cold environment.
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Job SkillsStrong ability to perform task management, balancing dynamic customer flows. Consistently communicates and models WFM core values, leadership principles, and supports goals. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
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grocery store in safety manager jobs Title: manager assistant
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