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IVO Systems, Inc is looking for an exceptional Customer Success Representative to join our growing team. Work directly with two co-founders and growing team who worked in heavy civil construction industry for over twenty years combined and created the solution we wished we had.
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3-5 years of experience in customer success, account management, or a similar client-facing role, preferably in the higher education and/or mental health space. Our founders and leaders come from other high-growth healthcare startups, such as Cityblock Health, Clover, Oscar Health and hims & hers.
$95,000 a yearFull-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Hire, manage, coach, & develop team(s) of Managers, Onboarding/Activation Managers, and Customer Success Managers. 8+ years as a Customer Success Department Head (Director/VP+) at venture-backed startups.
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4+ years of experience in a similar customer-facing engineering role (e.g. solutions architect, sales engineer, customer success, professional services delivery) for a fin-tech/payment-tech / global software enterprise with 7+ years of total relevant experience (software development, enterprise sales/ architecture, business development etc.
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Use customer benchmark data to highlight customers’ strategic success and provide ongoing recommendations for further optimization. Description Our vision for Customer Success is simple: “We will become an indispensable partner to our best customers — and make them loyal, raving fans of Franklin Electric — through our in-depth customer knowledge, product expertise and end-to-end support.
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4+ years of experience in product support, customer success, account management or consulting for large, complex ERP, HCM, Financial, CRM or cloud computing system (SaaS preferred) 7+ years of experience in product support, customer success, account management or consulting for a large, complex ERP, HCM, Financial, CRM or cloud computing system (SaaS preferred.
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We are looking for a skilled Founding Customer Success Manager, ideally based in the New York Metro Area. This is a very, very important role for us — our revenue is growing faster than we can onboard customers, and it’s causing growing pains.
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Whether it's a tutorial, troubleshooting FAQ, training video, or hands-on simulation, the Customer Education team creates a variety of educational materials that drive product adoption and customer success.
$173,250 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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This is a salary position with commissions for upselling current customers and you will work directly with our two co-founders. Hold regular customer meetings to provide training, support, and guidance from software purchase to full deployment and usage.
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When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator.
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Develop, automate, and scale customer lifecycle events including discovery & POC workflows, partnering with our customer success teams to ensure continuity, and contractual capacity planning.
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We are now hiring a Bike Expert Customer Success Specialist (previous experience with e-bikes preferred, but expert knowledge about analog bikes is suitable as well) to join our operations team in Brooklyn, NY. In this role, you'll be the voice of Upway, working to solve our customers' questions, issues, and needs that are related to the e-bikes they have bought from Upway.
$45,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Customer Success program building: design and execute strategic initiatives aimed at founding and evolving the CS programs at Orb, with a focus on predictably increasing NRR, expansion, and adoption.
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Our dedication to customer success, coupled with a vibrant and inclusive company culture, sets a strong foundation for continued growth and success at Workday. We are seeking people who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction.
$175,400 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Collaborate closely with Sales, Customer Success, and Ops to support pilot customers and expansion opportunities through the use of scorecards and customer surveys. The Director or Manager of Clinical Success will oversee the team driving customer value utilizing our game-changing AI technology.
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