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Provides assistance in conversion activities including technical and end user support, application troubleshooting and configuration. Pyxis and Pyxis Connect), analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
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Act as a stakeholder for end user education through self help mechanisms including self help articles and user guides. As a member of the IT Operations team, you will be entrusted in providing exceptional technical support for our end users while serving as a technical resource for the team.
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Provide support for Tableau Desktop and Server to end users, including troubleshooting problems, providing, and assisting with implementation of solutions, and conducting training sessions.
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Ensure required security controls for Tableau functionality in collaboration with AssistRx Security and Compliance teams to ensure compliance with security and privacy policies while minimizing security risks and maximizing end-user functionality.
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Guide Star is an IT managed services provider specializing in IT technical and end user support, monitoring, managed wireless solutions and security for small and medium size business, internet service providers, and hospitality organizations across the US and Canada.
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Job Overview:To provide Level 2 technical support in the maintenance and troubleshooting of critical systems, end-user devices, network technologies, printers and VOIP. Should have some practical experience working with Microsoft 365 Administration, Windows servers and desktops, terminal services, network equipment, RMM tools, technical support, and telephony services.
$50,000 - $65,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Assist in troubleshooting and resolving WAN related issues, optimize network throughput and provide end user support for all network related devices, servers and PCs. WORK PERFORMED:Assist in the Installation, configuration and administration SD-WAN related infrastructure, equipment, and software necessary to support ESD’s critical business functionsLiaise with Microsoft and NYS OITS on ESD’s 0365 email system, diagnose issues, optimize performance, manage users, distribution lists and mailbox permissions.
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Provide end-user support and troubleshooting for Oracle HCM system issues, including user inquiries, data discrepancies, and system errors. Develop and maintain documentation, training materials, and user guides for Oracle HCM system functionality and processes.
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Develop and maintain documentation related to the Tableau system architecture, configurations, upgrades, and processes (platform sizing, troubleshooting, disaster recovery, etc). In this role, you will be responsible for ensuring the optimal performance, security, and user experience of our Tableau Server environment.
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Should be able to provide support for Client Specific application troubleshooting. Printer support and troubleshooting. Must have experience in troubleshooting Video Conferencing units.
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Manage Tableau server and user licensing and renewals. Assist with installation, configuration, and maintenance of Tableau Server and associated applications on Windows and Apple systems. Provide change management for Tableau upgrade schedules, releases, and new features.
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Provide Functional SAP support including fit/gap analysis, business process mapping, data conversion error troubleshooting, end user support, help desk ticket closure, and user acceptance testing.
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Documents user problems, troubleshooting steps, resolutions and escalation paths using Service Desk tools and resources. This job contributes to Starbucks success by acting as a first point of contact within the Service Desk for technical issues for end users and retail locations.
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We are seeking a highly motivated and detail-oriented Tableau Administratorto join our team. Look for, vet out, and implement Tableau enhancements to assist in scalability, development, and delivery process.
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This includes monitoring server activity/usage statistics for performance optimization and being proactive in altering issues. Conduct all performance tuning and management on the Tableau server environment.
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end user support troubleshooting jobs
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