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IT Technician Level II
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$50,000 - $65,000 a year
Full-time
- About Us:Founded in 1989, ComSys is a Managed Technology Services Provider (MTSP) that has built a strong team of technology professionals with expertise in IT Management, Cybersecurity, Cloud Solutions and Voice Systems.
- Our effective management practices have earned us a reputation as a trusted provider and leader of cutting-edge technical solutions.
- As we grow, we are looking for like-minded individuals that are willing to think outside the box and offer creative solutions for complex problems.
- Job Overview:To provide Level 2 technical support in the maintenance and troubleshooting of critical systems, end-user devices, network technologies, printers and VOIP. Should have some practical experience working with Microsoft 365 Administration, Windows servers and desktops, terminal services, network equipment, RMM tools, technical support, and telephony services.
- Troubleshooting system and network issues through root-cause analysis andimplementing solutionsDemonstrate high emotional intelligence (EQ) while interacting with customers and peersAnalyzing business processes and services to determine how people, processes, data,communications, and technology can best meet requirements.
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