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Provide In-Person Corporate office and clinic onsite support for end user IT desktop support services. Candidate must be able to provide onsite IT support to more than 90 sites and 6,500 users located near Los Angeles & Orange county, CA. Project includes daily operational support and IT Tier 2 end user device support.
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Provide second and third level end-user support and mentor members of other support teams. Citrix SME supporting over 1,600 Citrix Virtual Apps and Desktop servers, Citrix StoreFront, Citrix PVS, and NetScaler Access Gateway across multiple Active Directory Forests and Domains with approximately 16,000 concurrent users.
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Manage the company’s complex server and desktop infrastructure, as directed by the corporate IT. Responsible for daily server and backup management, hardware and software, printers, end-user support, hotline, budget preparations and correspondence.
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Three to five years of Desktop/End-user Support experience preferred. Windows 10/11 troubleshooting skills in an Active Directory environment. We seek a diligent and dedicated Desktop Support Technician who can help maintain a secure computing environment.
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Experience using server and networking applications to support employees around access management, Active Directory, end-user protection, AV/Malware, etc. Expert understanding of Windows Server, Windows 10, and other Microsoft Technologies, including Active Directory, Group Policy, Certificate Services, BitLocker.
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As a Systems Administrator you will provide end user support and manage network infrastructure, utilization, security, communications, business continuity and application maintenance.
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Perform network and systems analysis, provide IT support across post-deployments, Cloud migrations, end-user support 30% of your time. Windows Server (2012-2016), VMware (ESX/vSphere/ESXi), Exchange (2013-2016), O365, Active Directory.
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Provide timely guidance, mentoring, and end user support/training for tools and software in general use at the location. Active Directory/ Microsoft Azure. Troubleshoot and resolve end user issues with connectivity, video conferencing, and collaboration software.
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Experience in providing technical support to end-users, including troubleshooting hardware and software issues, and diagnosing problems in a Windows, Active Directory, and O365.
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Provides end-user support, which includes the resolution of support tickets assigned to the department. Knowledge of Microsoft Active Directory and user account management.
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While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications.
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Responsible for providing timely and accurate end user support for issues of simple to moderate in scope (desktop/network/production applications, LAN/WAN, telecommunications, and hardware.
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As a Desktop Support Engineer: Provide onsite/remote end user support on multiple computer platforms: Windows, Macintosh, UNIX and mobile devices. On Prem/Azure Active Directory, SCCM, Intune Management, Operating System Troubleshooting, Application Support Expert.
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Effectively manage end-user support queues within IT service management tools. Experience supporting Microsoft technology, including Active Directory, Windows, M365 office Suite, etc.
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Day to day: Will include Leadership, supervisory/organizational responsibilities, End-User Support, Training, Documentation, Inventory & budget management, and regional office support.
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