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Description Primary Responsibilities The Contractor shall provide one-full time dedicated IT end-user support technician for the NASA SMD at HQ. The dedicated IT end-user support technician shall provide enhanced system administration, desktop support, mobile device support primarily to SMD executive and senior staff, located both on-site and offsite, as directed by the SMD Digital Service Team (DST) Manager or his/her designee and support other SMD staff as workload permits.
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Assist in conducting failure analysis on-field issues until the root cause is determined based on: Controlled testing of suspect hardware, system, or firmware Engagement of internal engineering departments and the customer Proactively and reactively support field deployments globally by: Maintaining deployment equipment, image, and software Learning new products in the production or lab environment New Product Introduction training for site leads and technicians in the field.
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This role involves providing on-site technical support and assistance with a variety of IT-related tasks, including installation, maintenance, and support of hardware and network systems.
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The Contractor shall provide one-full time dedicated IT end-user support technician for the NASA SMD at HQ. The dedicated IT end-user support technician shall provide enhanced system administration, desktop support, mobile device support primarily to SMD executive and senior staff, located both on-site and offsite, as directed by the SMD Digital Service Team (DST) Manager or his/her designee and support other SMD staff as workload permits.
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Proactively support field sustaining activities by Developing SOPs, Knowledge articles, & guides Conduct training on new issues/resolutions, new technical processes & new tools. Hardware Troubleshooting Related Skills Great server hardware knowledge with a deep understanding of all component & system type failures Proven RCA or Failure analysis history Experienced in controlled experiments to determine the root cause.
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The Laptop Support Technician will be responsible for on-site receipt of current devices, deployment of new devices, configuration support, and inventory of each device.
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The technician will be integral to the Mobile Device Team's ability to provide statewide on-site device rollout support. Provide on-site configuration support/troubleshooting to staff.
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The dedicated IT end-user support technician shall provide on-site support at least four business days per week (i.e., Monday to Thursday). At the direction of the HQ/GSFC CISO, the Agency SOC or CSPD HQ Incident Response Team (IRT), the dedicated IT end-user support technician shall notify the SMD DST Manager and assist in the patching or removal of non-NEST software or hardware with known vulnerabilities.
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Experience working effectively on multiple projects that have an enterprise-wide impact and require subject matter expertise of software/ hardware support processes. Provide remote support for other locations around the state and on-site support for corporate office users.
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Perform on-site troubleshooting and diagnostics of hardware and software. FirstPRO is seeking a Build & Deployment Technician to support operations for our customer in the Lehigh Valley Area during a 3 month contract.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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This person will provide support of all PC, network, and Server hardware and software applications included but not limited to: Lotus Notes, MS Outlook, MS Office, Virtual Desktop, Junos Pulse, Active Directory, Landesk Application Deployment, MDT Imaging for PCs, Cisco Network Hardware, Facility Cabling, RF Equipment, and various end user applications and computing devices.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Offer prompt and effective on-site support to end-users, addressing technical issues and providing training as necessary. Assist with the installation, configuration, and deployment of IT hardware including servers, network devices, and other equipment.
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Candidates will coordinate the conversion of departments within our customer to move the hardware of colleagues from Ascom devices to iPhone devices that include VOIP calling via Jabber, an iOS app allowing wifi-calling.
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You will be involved in full site integration, hardware installation, and providing technical support to ensure the successful operation of telecom systems. As a Telecom Field Integration C&I Tech II, your responsibilities will include performing cell site commissioning and integration, troubleshooting alarms, and collaborating with deployment teams and engineering leads.
$60,000 - $90,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Address remote and on-site hardware issues (printers, shared PCs, and video game consoles) Provide support to the end user whether remote or on-site via slack, email or in person.
$29.81 - $55.14 an hourFull-timeExpandApply NowActive JobUpdated 3 days ago
deployment on site hardware support jobs Title: technician
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