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YOUAs a Technical Customer Support Specialist, you will be responsible for software support of applications created by Simpson Strong-Tie. This includes support for configuration, documentation, installation, upgrades and troubleshooting across a wide array of software applications.
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Be part of the global CP Customer Technical Support (CTS) team passionate about turbocompressors (TCP). Analyze ticket data to identify patterns of most requested area of support by topic, fleet, customer, etc.
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Customer Service/Technical Support Representative (Onsite) Medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world.
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Support Marketing and Sales in front end customer support. This role will be part of a team of technical support engineers within the Global Services team in Compression business.
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The Technical Support Specialist is responsible responding to escalation requests from Technical Advisors, Customer Support Specialists, assist in supporting Key Customer Accounts, and Professional Services team.
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Job title: Customer Technical Support Engineer. Document technical support processes, solutions, and best practices for future reference and training purposes. Collaborate with cross-functional teams to address complex technical challenges and improve the overall customer experience.
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The Customer Support Organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer.
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The Customer Service Technical Coordinator level 2 support is responsible for performing tasks and technical troubleshooting of escalated cases via the support, content, integration, and customer success teams to resolve problems related to EMMI programs, systems, applications and their connectivity and integration to software applications both internally and externally (users, customers/clients.
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Local Customer Support branches perform these tasks for the customers within the specific region. In this role you will use resources from CS Factory, local office CS team and other support organizations.
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If you are a talented, customer-centric professional with basic experience in any general-purpose programming language, we invite you to join our fast-growing startup as a Technical Support Representative.
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Consistently meets or exceeds Tandem Diabetes Care Customer Technical Support metrics for the role of Customer Technical Support Specialist which include quality/accuracy, call monitoring, and schedule adherence requirements.
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Responsible for responding to and documenting customer technical inquiries via phone calls, chat messages and emails from prospective and current customers (patients and their support persons and healthcare professionals.
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Responds timely and satisfactory to resolve customer inbound calls and on-line contacts in support all pump models. Occasionally makes offers chat support and outbound calls through the same support line.
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Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technology) professionals.
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2-3 years of software support, help desk, technical troubleshooting, and/or customer service is required. Customer Service/Technical Support Representative I.
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customer support jobs Title: technical customer support
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