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Technical Customer Support Representative
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Full-time
- If you are a talented, customer-centric professional with basic experience in any general-purpose programming language, we invite you to join our fast-growing startup as a Technical Support Representative.
- Provide prompt, accurate, and personalized assistance to Restream users through live chat, email, and social media
- Act as an advocate for Restream, sharing product knowledge with customers to enhance overall awareness of live-streaming
- Proficiency in both verbal and written English (additional languages such as Portuguese, Spanish, French, or German would be a plus)
- Experience using Help Desk platforms like Intercom, Zendesk, Freshworks, etc.
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