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Please submit your resume to our network at (apply to the Training Solution Consultant – ServiceNow (Remote) role). Training Solution Consultant - ServiceNow (Remote) Build relationships with ServiceNow services and license sales representatives to support pre-sales opportunities by creating value-based training solutions aligned to the customer’s overall platform strategy.
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Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager, Account Manager, and Support Teams. The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients transferred from Sales into CS, to go through their implementation journey to be trained on how to use, integrate, configure, adopt and launch the AR platform.
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By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-Related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters.
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Live clients are introduced and handed to an assigned Customer Success Manager (CSM) as and when projects are completed. Interact with YayPay's target Payment Processor Partners to help our clients configure the platform, then train and support the testing of payments attempted through the platform integrated with the designated Processor, which may include an integration to the client's ERP/Business System also.
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Provide advisory support to Quadient Sales Team on Product-related functionality during Pre-Sales/Sales. Support the Client (Business and IT) in AR data integration discussions, and resolve data reconciliation/discrepancies (post data integration into YayPay), depending on the issue(s) discovered.
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Could be called upon to partner with CSM and/or Support to handle post project queries or specific Training requests from clients. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence.
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The AR Implementation Solution Consultant works with the Client Finance or AR Teams to launch the use of Quadient's AR platform. As the Solution Consultant assignee, you will use the incoming Statement of Work, Order or Contract paperwork to plan the client implementation until completion, involving other resources as and when appropriate.
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We are the driving force behind the world's most meaningful customer experiences. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world's most meaningful customer experiences.
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Position Title: Implementation Solution Consultant. Be a client advocate to bridge discussions between use cases/business process and the desired platform functionality so as to conceptualize and crystalize appropriate feature enhancements during the project between clients, Product and/or Engineering groups needed to groom these ideas/feedback.
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Knowledge and Experience in ERP implementations / applications, such as NetSuite, Sage, Oracle, Workday, SAP etc. Understanding of system integration concepts and/or experience with csv file imports or API-based integration is a plus.
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This is a hands-on role that covers System Advisory, System Configuration, Conducting data Integration-level discussions with the client's ERP, User Training and also supporting User Testing activities to align with the overall scope and use of the Quadient AR software platform.
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From mortgage approvals, medical results, and insurance claims, to accounts receivables, invoices and inbound packages. Create the required cadence to advise, train, engage and recommend to the client stakeholders/users the best possible outcome(s) to help with their Product adoption and usage.
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Quadient AR by YayPay is a cloud-based Accounts Receivable Platform to make it easy for B2B Finance Teams to stay ahead of their AR and get paid faster. Location: Remote (preference for Central and Eastern Time Zones.
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Acting as the day to day contact during the project, the role covers the implementation process from Project Kick-Off to Launch/Handover, during which the target solutioning is achieved through a consultative engagement process that blends both client's operational use cases and/or an understanding of their Collections, Payments, Credit, Dispute Business Process, in which the AR Platform will be used.
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Bachelor's degree in Business/Accounting/Finance and/or Information Systems. Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. Understanding of Finance Business processes in areas such as Invoicing, Accounts Receivables, or the broader Order-to-Cash process.
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customer support jobs Title: consultant solution
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