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Strong problem solving and analytical skills, including ability to make clear observations and conclusions based on customer interviews and dataStrong time / project management and organization skillsAbility and flexibility to travel to domestic or international locations (25% or less)PreferredBachelor's degree in Electrical Engineering, Computer Science/Engineering, or relevant technical field.
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We are hiring for a Principal Solutions Consultant, who will act in a customer facing role, positioning DGM solutions which are focused on electric utility real-time grid control systems (SCADA, EMS, GMS, DMS, OMS, DERMS.
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As a dedicated team member, using a dynamic and customized approach, this Wealth Management Planning Consultant will help support the long-term objectives of our most sophisticated clientele.
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Proven experience in electric utility control systems (SCADA, EMS, GMS, DMS, OMS, DERMS systems) or experience working in utility operations or engineering support. Minimum of 8 years of related solution consulting and/or technical sales support, software sales, and/or industry experience.
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Reporting to the Technical Solutions Product Head, you would be one of a team of national sales engineers 100% focused on AP client engagement in support of our Treasury Management Consultants.
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Support clients in building industry leading solutions utilizing Agile methodologies across the product development lifecycle from ideation to implementation; working cross functionally with User Experience/Design and Technology businesses.
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Proven experience with specialization in SAP logistics- Transport Management, configuration of Transport management processes organizational change management and Production system support 2.
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We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Employees in this role support construction work performed by contractors and/or vendors at the project site.
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You will serve as the single point of warranty support; provides customer account management on a 24x7x365 basis, including resource coordination, customer management, technical resolution management, and communications at various levels during warranty services engagements.
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This includes assisting in onboarding new managers and investment types, relationship management, customer support, calculation of forecast and funds available investing, general ledger balancing, reporting, reconciliations, payment validations, and complex transaction processing.
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Specialized experience for this position includes: Experience using methods and procedures for providing or performing a variety of functions and services such as, managing tickets (e.g., customer request such as locksmith services, furniture move) and working with support staff to resolve customer issues (e.g. workplace standards, furniture and equipment acquisition, safety, security, etc.
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Consults with managers to identify/define customer needs and requirements relative to support services programs. Experience that included responsibility for directing a variety of support services and functions (e.g., typing, communications, mail processing, purchase of supplies/equipment and maintenance, property management etc.
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Budget administration, program analysis, or other work with support services programs to facilitate the work of an organization. Specialized experience for this position includes: Experience using methods and procedures for providing or performing a variety of functions and services such as, managing a program (e.g., motor vehicle program, mailroom services program) and assisting with other facility programs to resolve customer issues (e.g. workplace standards, furniture and equipment acquisition, safety, security, etc.
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Performs extensive research using all available sources including electronic media to obtain specifications pertaining to support services programs; provides technical advice and policy interpretations.
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Gaining cooperation and coordinating the work of others to insure the process is completed; Experience using project management techniques such as assisting contracting officer by monitoring vendors, helping with a move, labeling boxes, direct movers to be completed.
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customer support jobs Title: consultant management
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