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The Radiologic Tech I position delivers exceptional patient care and adheres to radiation standards and guidelines established by governing agencies to ensure optimal patient safety and customer service.
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The BHS develops and elevates the b-Helpful colleagues, ensures coverage in line with velocity, drives BOPS and Curbside fill in line with our Ready-On-Time promise, ensures we deliver an outstanding Gift Wrap product, and sets and role models a high expectation in delivering the customer experience with attention to detail, all in support of driving up the Net Promoter Service Score at b-Helpful.
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The b-Helpful Supervisor (BHS) leads colleagues and functions at our b-Helpful service center, with a focus on elevating the customer experience with quick, seamless, and efficient service in Buy Online Pick-up in Store (BOPS) orders, Curbside Pickup, and Gift Wrap, along with return processing and general service needs at the main b-Helpful desk.
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Supervise the b-Helpful Center, setting and overseeing service, presentation, process, and customer interaction expectations. In addition to these customer-facing priorities, the BHS also oversees Cash Office support operations and oversees Same Day Delivery operations with our fulfillment team and delivery provider.
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Deliver BOPS, and Curbside on time and with an outstanding experience. Lead the evolution of b-Helpful and elevate the customer experience. Model the expected service standards; coach colleagues to model the expected service standards; provide feedback and coaching as needed.
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Northglenn Arts/Parsons Theatre is seeking an energetic, courteous, customer-focused, hospitality driven individual to fill a full-time, 40 hours a week position, on our Patron Services/Box Office Team.
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POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service.
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This individual will be responsible for the triage of escalated service requests from Customer Support Team, incident updates, and interfacing directly with the Xtel Engineering and Field teams and adhering to the corporate defined SLAs. The ideal candidate has experience working in a Customer Support Environment or Network Operations Center (NOC), Security Operations Center (SOC) and has experience with VoIP, Carrier Ethernet, and Security technologies.
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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus.
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We deliver an integrated smart home system with in-home consultation, professional installation and support, as well as 24/7 customer care and monitoring. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
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POSITION OVERVIEW CALL CENTER CLAIMS REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for call center claims representatives to support inbound customer service, help desk, and back-office processing.
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Posting Summary Rutgers, The State University of New Jersey is seeking a Mental Health Specialist II – Part Time in the Lifeline National Backup Center (Call Center) for Rutgers University Behavioral Health Care. Performs functions in support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to callers of the Lifeline National Backup Center.
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POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE (FULL-TIME)We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients.
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Utilizes the ticketing system to process ticket sales and troubleshoot customer issues and provide staff support. Supervises ticket seller staff on event days; Assist with ticketing set up, customer service questions, and technology.
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Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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