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CONSIDERED EXPERIENCE INCLUDES: Analytical Chemist Consultant Advisor Laboratory Lab Technician Field Service Customer Support Method Development Chemistry Metrology GCMS LCMS HPLC Chromatography Spectrometry Metrologist Validation DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application.
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Support customers of International Analytical Instrument Distributor and Manufacturer at their laboratories by advising on the following Analytical Methods Equipment Selection Operation, Maintenance, Calibration and Validation of Analytical Instuments.
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We use an email quality control service to maintain security and a remove and dead address filter. Support and advise on the selection and integration of analytical instrumentation, systems methods used for the following activities: Developing stability-indicating assays.
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OSS/ BSS experience with extensive technical design expertise of Telecom Service Delivery and implementation of ServiceNow OMT (Order Management Telecom) and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment.
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Support large research campus as analytical chemistry lab equipment support specialist. Oversee or review lab system installations throughout site and support testing and troubleshooting of High Performance Liquid Chromatographs, Mass Spectrometers, and other equipment.
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Opportunity to join National Distributor of integrated analytical chemistry laboratory systems as an In-The-Field Consultant, Advisior and Lab Systems Integration Administrator. Ideal candidate is a seasoned lab technician, chemist or scientist who enjoys the work but would love to leave the bench and move into the field meeting different techs and scientists at all levels and helping them get their projects underway, streamlined or just plain fixed.
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Position requires extensive analytical lab equipment experience as lab technician, chemist, or research associate to advance into a career where the days are varied and exciting, working with many different scientists and techs at all levels.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
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Mobile device management including IOS and Android devices Mac operating system, to support Apple pc users. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
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This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client Ensure control of assets and inventory through the prompt turnaround of parts and equipment as required by client service agreements Provide timely communication on issue status and resolution.
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Our goal as a company is to work with local communities to provide not only the best customer service and sales support we can, but also have most of our region switched to renewable, solar energy without the cost.
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Install, upgrade, support and troubleshoot for printers, computer hardware. Willing to work off-hours and weekends when required for projects or emergency support. Roles and Responsibilities: Provide first/second level contact and problem resolution for customer issues.
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IT Qualifications At least two of the following: Bachelor of Engineering – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Application CompTIA A+, Microsoft Certified Professional (MCP) or better.
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Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual.
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Must be able to pass annual criminal and motor vehicle background Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
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customer support field service jobs Title: consultant
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