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Assist Service Team Manager in meetings with customer representatives to discuss progress of work and problems as required. Responsibilities for this Position Position Title: Service Center Supervisor Date: Apr 15, 2024 Location: Savannah, GA, US Company: Gulfstream Aerospace Corporation Service Center Supervisor in GAC SavannahUnique Skills:A&P License required.
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The Customer Service Supervisor at Stella-Jones plays a pivotal role in leading and managing a team of Customer Service Clerks, Account Specialists and Senior Account Specialists to deliver exceptional service experiences to our clients.
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Five (5) or more years of overall customer service or inside sales support experience required. Supervisory, team lead, mentoring, or training experience within customer service highly preferred.
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This role provides excellent customer service, responsible for processing client payments and providing bottle service staff with the correct products and appropriate tools for the successful execution of each event.
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The b-Helpful Supervisor (BHS) leads colleagues and functions at our b-Helpful service center, with a focus on elevating the customer experience with quick, seamless, and efficient service in Buy Online Pick-up in Store (BOPS) orders, Curbside Pickup, and Gift Wrap, along with return processing and general service needs at the main b-Helpful desk.
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Maintain a current knowledge of Aircraft Service Changes (ASCs), Customers Bulletins (CBs), inspection schedule requirements, vendor information and all other procedures, publications and general knowledge pertaining to Gulfstream aircraft maintenance and servicing.
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The BHS develops and elevates the b-Helpful colleagues, ensures coverage in line with velocity, drives BOPS and Curbside fill in line with our Ready-On-Time promise, ensures we deliver an outstanding Gift Wrap product, and sets and role models a high expectation in delivering the customer experience with attention to detail, all in support of driving up the Net Promoter Service Score at b-Helpful.
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Serve as the primary point of escalation for all local customer needs, encompassing assistance with billing concerns, PTI customer service issues, and any other customer inquiries.
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Supervise the b-Helpful Center, setting and overseeing service, presentation, process, and customer interaction expectations. In addition to these customer-facing priorities, the BHS also oversees Cash Office support operations and oversees Same Day Delivery operations with our fulfillment team and delivery provider.
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The Heavy Rents Service Supervisor manages the customer repair process, which is comprised of the oversight, management and coordination of service work in the assigned territory, and is the primary customer contact through the life of the repair.
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Provide direction to customers and Gulfstream personnel involved in accomplishing aircraft maintenance repairs in a timely and efficient manner while satisfying customer requirements and FAA regulations.
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May review, track and correct discrepancies for entire work scope for accuracy of requirements per customer, Gulfstream and FAA specifications. 6 years aviation maintenance experience to include in-service maintenance experience on large or mid-size cabin aircraft.
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Supervisor, Customer Service. Superior customer service and communication skills. Book and service airline reservations using MVJ and Sabre. Responsible for developing the team to deliver outstanding service with a high degree of accuracy and productivity.
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Excellent focus on Customer and Client satisfaction. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
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Gana-A'Yoo Services Corporation, GSC, is renowned for excellence in delivery, performance and customer satisfaction with a focus on Food Service, Janitorial Services and Administrative Services.
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customer service jobs Title: service supervisor
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