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Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process.
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These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
$16 - $32.2 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Develop partnerships with Sales team and other departments in order to provide quality customer service. Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
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Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
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Use resources and partnership to balance the needs of the customer and the business. Seeks win/win solutions for the customer and partners appropriately. payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts.
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Provide An Iconic Customer Experience - Summary. Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure. Pleasant, but noisy office environment.
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Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork.
$17.4 - $29.8 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up), Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
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Report Asset Protection and/or Human Resource related issues to management. Use word processing, spreadsheet and other programs, displaying intermediate PC skills. Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with.
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Wear CarMax clothing (acquired through the company) at all times while working in the store. Variety of work schedules with shifts that do include nights, weekends, and holidays. Maintain confidentiality of all records, files and reports within the scope of the position.
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Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written. considerations to security and loss prevention. Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail.
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Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines. Read, interpret and transcribe data in order to maintain accurate records. Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.
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Provide an iconic customer experience - Summary:Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process.
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What you will do - Essential Responsibilities:Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelinesProvides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedureClerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
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customer service fast paced associate jobs Title: office associate
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