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As a Fulfillment Colleague, you will be responsible for driving a great shopping experience for our omni channel customer by supporting the operational activities that drive sales, profit, and excellent customer service.
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Employee Assistance Program (mental health and financial literacy resources) Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
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Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
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Customer Service: Greet customers, answer their questions, and provide assistance in a friendly and professional manner. During peak times, conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer.
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Self-starter; able to adapt quickly to changing customer expectations and needs. Customer Support: Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders.
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Ensure a positive shopping experience by providing order updates, addressing customer concerns and resolving issues promptly. Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store.
$15 - $18.5 an hourPart-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Picking and Packing: Locate ordered items in the store and prepare merchandise for shipment using handheld technology and appropriate packing materials. Prepare shipping labels, coordinate with shipping providers to ensure timely delivery, and process shippable returns and abandoned in store pickup orders.
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Fully-Funded education benefits may include 100% of tuition, books, and fees. Empowerment to perform impactful work with tangible results. Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision.
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Customer Service: Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items. As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority.
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Assist in locating and pulling merchandise to fulfill digital customer orders. Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare.
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As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. Your close attention to customer preferences and the expertise you develop in Macy's merchandise and services will let you create exceptional experiences for every customer you encounter.
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Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner. Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
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Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms. Bring your creativity, energy, and ideas to the Macy's team - Apply Today! Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
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At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge.
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We respect and invest in each individual to create growth, pride and satisfaction. Please note - currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email.
$15 - $18.5 an hourPart-timeExpandApply NowActive JobUpdated Today
customer service associate mental health jobs Title: associate retail
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