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Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
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Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
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Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.
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Takes customer to OTC aisle when possible to assist in locating products. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.
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Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
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Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Recommends items for sale to customer and recommends trade-up and/or companion items.
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Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
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Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.
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To see the salary range for this position please click here: Pay Transparency Pharmacy Customer Service Associate. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
$16 - $18 an hourFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
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Resolves customer issues and answers questions to ensure a positive customer experience. Provides customers with courteous, friendly, fast, and efficient service. Models and delivers a distinctive and delightful customer experience.
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Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
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The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
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Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
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customer service associate asset protection pharmacy manager jobs Title: associate customer service
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