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The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls. Inbound Call Center – The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
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The Customer Care Advocate (WAH) is responsible for providing a superior and efficient experience on inbound customer service calls from customers and in-store members of brand partner organizations while adhering to all procedural and regulatory guidelines.
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The Customer Care Advocate (WAH) is responsible for a multitude of inquiries including (but not limited to) Fee Inquiries, Statement Reviews, Credits/Return Calls, Loyalty Rewards Calls, Credit Line inquiries, Dispute intake and authorization requests for credit card products that Alliance Data offers to its customers.
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The Customer Care Department is driven by a talented group of customer experience professionals who take great pride in building customer and brand loyalty through positive customer interactions.
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Customer Care Supervisor. - Answer a variety of inbound customer service calls from customers in the retail environment. Work from home office; Travel to care center site as needed (if applicable.
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Nine months , or more, of customer service experience in retail, food service, hospitality, call center or related experience. Efficiently build a connection with customers through care, empathy, listening, acknowledgement and through providing accurate information.
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Interact professionally, respectfully, and energetically to mutually resolve customer inquiries through negotiation and education. Document interactions and update customer records in company systems.
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Care Center Operations. Recognize when to leverage resources to resolve customer inquiries. This access enables the W@H associate to connect to information and other resources within Alliance Data. Satellite, DSL, Cellular (i.e. 4G and 5G), Microwave, and other types of connectivity are not permitted for use due to their limited speeds and/or less stable connectivity.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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The Customer Care Associate will handle inquiries for The State of Kentucky and the services it provides via inbound calls. Remote - Customer Service Representative. A minimum of 1-year call center experience in telephone customer service or related experience.
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About the Opportunity:The Guest Services Agent is responsible for the end to end customer care for all guests at Battery Park, Liberty State Park, Liberty, and Ellis Island, depending on where the individual is assigned.
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While speaking with the Customer on the phone, CSRs will address and research customer inquiries and provide appropriate and accurate information. Gathers information, research/resolves inquiries, and appropriately documents customer calls.
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We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
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Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? Category : Customer Service/Support About TP Teleperformance is a global, digital business services company.
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