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The Report Hub Technical Account Manager partners with strategically important Report Hub Clients to gain an in depth understanding of their technical infrastructure and functional use of the RDS Report Hub service.
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Qualifications 3-5 years’ experience as a Technical Account Manager Bachelor’s degree in Business, Computer Science, or Management Information Systems Net+ Certified, SSVVP, SCCA, CAPM Knowledge of UC managed services, UC Project engineer, sales experience, coupled with management in a technical field.
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The Technical Account Manager (TAM) is a member of the AHEAD Managed Services Client Experience team, responsible for leading our clients through the strategic and technical aspects of their IT transformation journey and helping them to successfully adopt our services.
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The role of the Technical Account Manager is to work with your customers so that they realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions.
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10+ years experience in client facing technical support and/or professional services within the high tech industry preferred. The role is responsible to lead and expand our Proactive Services offer in North America, ensuring business alignment to overall strategy, managing and growing the Technical Account Managers and program as a whole.
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We are a leading Managed Service Provider (MSP) seeking a talented and experienced Technical Account Manager to join our team. Proven experience as a Technical Account Manager or similar role.
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As a Technical Account Manager, you will build strong rapport with stakeholders in your portfolio, remotely working with them to define and prioritize requests and act as a trusted advisor to optimize the Research Suite.
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As a Lenovo Infrastructure Solutions Group Technical Account Manager (TAM), you will have the opportunity to serve as a trusted advisor to our clients. Technical Account Manager - Enterprise Storage.
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Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
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Acts as a single point of contact and client advocate for customer escalations and owns the coordination and oversight to problem solving efforts between clients, support engineers, field service personnel, software support, investigation and analysis of product problems.
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8 + years experience in IT, Customer Service, Field Tech, or Account Management. Identifies and leads continuous improvement activities in support of client or internal business processes.
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Maximizes the value of the client’s investment in Lenovo products and services throughout the end to end customer lifecycle. Utilizing feedback from the account and gained knowledge, the TAM works existing processes to improve efficiency, quality and reduce cost of service delivery, setting up new processes as needed.
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Technical Support: As a Technical Account Manager, you’ll closely partner with and serve internal departments such as marketing, sales, and support teams with the technical aspects of the product, and strategic customer engagement.
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As a Technical Account Manager at LanguageLine Solutions, you will play a pivotal role in bridging the gap between our technology solutions and our clients' business needs. Proven 3+ years of experience in technical account management or customer-facing role, language services field a plus.
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Ability to embed themselves in the customer’s environment to begin learning their processes to position Lenovo for success in support and services engagements. The TAM closely monitors client service activity and performance to the service level KPIs looking for unusual or pervasive issues and engaging other teams as necessary.
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client services account manager jobs Title: account manager technical
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