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The Technical Support Specialistprovides telephone, e-mail, live chat and social media support to GCU Students regarding their issues with online classroom access. Handles Technical Support Calls, chats, emails, and social media requests regarding online classroom access from students.
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Responsible for aiding and service to donors through various channels (including but not limited to phone-calls can be inbound or outbound, email, chat, text, mail, and social media) on behalf of St. Jude Children's Research Hospital in support of the mission of saving children's lives.
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Proficiency in operation and maneuvering computers, laptop smart phones and knowledge use of social media, web chat. Upon contract award, the Case Aides will work closely with the Case Manager and Lead Case Manager and others in collaboration for the reunification program.
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The case aide is responsible for assisting in the day-to-day tasks to ensure that case management services are provided to youth in a timely manner. The case aide is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours and weekends.
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Experience working with LinkedIn Sales Navigator online chat systems, CRM software, social media outreach and similar tools. Utilize outbound prospecting software for cold calling, and email to generate new sales opportunities including monitor inbound leads from the web, phone, and chat.
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OCross training to utilize web chat, email, text and social media communication with our customers. Respond to incoming borrower interactions (inbound & outbound calls, chat, email, text) and provided follow-up on inquires as needed.
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The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase the client's retail revenues and enhance the overall customer experience.
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Prepare and send written communication to customers via email, web, social media, and live chat; Take over communication with a customer when Chatbot feature is not providing satisfactory assistance.
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Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. See why Tittle & Perlmuter is a prominent Cleveland-based law firm specializing in personal injury, medical malpractice, nursing home neglect, and wage & hour litigation.
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Engage with customers via various communication channels, including telephone, email, web, chat, and social media, ensuring that inquiries are addressed within a 48-hour turnaround time.
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Set roadmap, strategy and vision for the organization to create excellent customer experiences through Email, Phone, Chat, SMS, Social media, self-service and other innovative technology and automation solutions.
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Answer toll free customer service calls, and correspondences, including letters, internet e-mails, chat, and/or social media comments. Respond accurately, promptly and effectively to all forms of customer communication, including phones, letters, Internet e-mails, chat, social media referrals.
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Technical knowledge in BML, JavaScript, CSS, XSL, XML, and HTML.Strong understanding of Oracle CPQ processes and workflowsExpertise in Oracle CPQ Cloud configuration, customization, and integrationWorking knowledge of systems up and downstream from Dynamics 365 for Services (CRM) such as Dynamics 365 for Sales, Service Now, email systems, chat systems, social media platforms, survey tools, feedback tools, and client service engagement platforms.
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Works with the Associate Director of Admissions and Recruitment to create electronic and social media campaigns for targeted prospect groups; utilizing Radius, TargetX, Colleauge, ImageNow, Gecko Chat/Text, Qualtrics, Email, Phone, OnceHub, WebEx, Zoom, in person appointments, and other.
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The Beauty Advisor will support the Hair Color/Hair Care category for our Professional Product and Consumer Product brands, by responding to stylists/consumers contacts via multiple channels (phone, email, letter, chat, social media, Rating & Reviews, e-Commerce.
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