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Process customer service request tickets and phone calls for implementing new voice related services to the Avaya and Nortel CCOC campus phone system, voice messaging, call center agent phones and response rooms activation requests as assigned by the Department.
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As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.
$15 - $21.82 an hour depends on experienceFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Tracks, analyzes, and reports on call center/agent performance, utilizing reports from WFM system. The Workforce Management Analyst administers the Workforce Management (WFM) system for Cenlar's call center.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Knowledge of content management system (Astute Knowledge), Astute Botcase management system (Astute Agent, Agent Assist), social media engagement tool (Astute Social), and Avaya IVR.
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BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Fran.
$20.17 - $33.51 an hourExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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Experience with VMware infrastructure (ESXi, vSphere, etc)Experience with Cisco VOIP phone systems (Call Manager, Unity Connection, CCX Call Center Express, Finesse agent)Experience with fiber channel switching and storageProvide excellent customer support to all employees.
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You will assist end users, contractors, and engineers with specification development, system design and product selection assistance, and field technical support for Hydronic Cooling, Process Water, & HVAC applications and their associated plumbing/HVAC systems in Commercial and Industrial market segments and Data Center, EV Battery, & Semiconductor verticals.
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Plans include strategic and tactical components and are aligned with key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support.
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Provide radar development support and software support agent functions for the development and acquisition of new radar systems and the continuing spiral development of existing radar systems.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.
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SAIC is seeking an Entry-Level Engineer/ Scientist providing engineering and technical support services to support the Naval Surface Warfare Center, Dahlgren Division (NSWCDD) at the warfare center, test facilities, prime contractor facilities, and in the field.
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Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis.
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Contact center engagement: active agent call taker in our national phone call queue, active participant in webchat and process web inquiry cases as assigned. - Timely entry of purchase orders into an ERP System (JDE - JD Edwards.
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Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
$55.35Full-timeRemoteExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Support design center staff and ensure product and systems are accurate. JOB SUMMARY: Primary responsibility to project manage the procurement requisition process and consumer facing system setup and maintenance during community life cycle including community start-up, on-going management and close-out activities.
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