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The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls. Inbound Call Center – The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
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Call Center Representative (NOT REMOTE) Associate should have the skills to answer and respond professionally to escalate calls, should they arise. A minimum of 1-year call center experience in telephone customer service or related experience.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The Customer Care Associate will handle inquiries for The State of Kentucky and the services it provides via inbound calls. Remote - Customer Service Representative. 16.50 per hour pay rate (bi-weekly pay.
Full-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Health Risk Assessment Scheduler/ HRA Care Associate. 1-2 years' experience of health care related work, sales preferred Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint) Experience with insurance verification portals Experience with electronic medical records Preferred 50 WPM Ability to multi-task, prioritize, and manage time effectively Excellent verbal and written communication skills “Self-starter” attitude Bilingual (Spanish) is preferred.
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Build an exciting, rewarding career with us and play an integral part of Duke Energy’s customer success and satisfaction as an Associate Call Center Representative. The Associate Call Center Representative will also consult with customers on their billing inquires, service orders, trouble calls and various other needs.
Full-timeExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
Full-timeRemoteExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Sell the complete line of Welch Allyn products and systems, mostly via Phone, Email and Virtually with call points in, but not limited to, C-suite, nursing administration, cardiology, radiology, respiratory care, medical/surgical floors, emergency departments, clinical informatics, IT, biomed and materials management.
Full-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Our Engagement Specialists demonstrate a highly energetic blend of salesperson, health care navigator and health plan customer support representative. The Engagement Specialist is responsible for direct member outreach and engagement, facilitating case assignment, and connecting identified members to care managers immediately through a warm transfer.
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The Medical Care Program Associate in the Maryland Medicaid Administration performs both administrative and skilled functions to determine programmatic eligibility for medical assistance.
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This position is expected to have experience in servicing members in the Medi-Cal, Commercial, or Medicare Managed Care industry, providing excellent customer service, being knowledgeable of health plans, and following call escalation protocol as needed.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Customer Care Representative. Interacts with other End Client staff to resolve customer inquiries, complaints and problems, particularly in Claims Services, Provider Services, ILR/COB, Payment Processing, the Provider Processing Center, Provider Relations, Provider Contracting, Medical Management, Benefits Administration, Pharmacy Services and the Behavioral Health and High-End Imaging vendors.
Full-timeRemoteExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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This is a remote, work-from-home position in which you will interface with customers, clients, and coworkers of Orion daily, executing production goals in daily actions, email responses, phone call resolution, and ticket response based on company-provided knowledge and the support of your peer group.
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Associate Linen Representative - Providence St Peter Hospital (Full Time, Dayshift) Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
$19.97 - $29.08 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Call Center Customer Service Representative. Substantial Call Center & Customer Service Training. Using a computerized system, responds to Virginia Medicaid member and provider inquiries in a call center environment using standard scripts and procedures.
$16.5 an hourFull-timeExpandApply NowActive JobUpdated 9 days ago
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A Potential TikTok Ban?!
As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
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As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
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In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
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Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.