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Care Management Associate
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- The Engagement Specialist is responsible for telephonic outreach to and enrollment of our eligible members.
- Our Engagement Specialists demonstrate a highly energetic blend of salesperson, health care navigator and health plan customer support representative.
- The Engagement Specialist is responsible for direct member outreach and engagement, facilitating case assignment, and connecting identified members to care managers immediately through a warm transfer.
- The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
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