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Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred. A desire to work in an efficient, results-oriented outbound call center environment.
$15 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Major Function and ScopeProvides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment.
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Call center hours of operation are Monday-Sunday 7AM - 9PM, actual shift will be determined at time of hire. Bi-weekly pay with monthly commission bonus potential. Signify's intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
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As part of the Signify Health's Member Engagement team, you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation.
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Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. This role will report to a Member Engagement Manager.
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By building strong connections to primary care providers and community resources, we're able to close critical care and social gaps, as well as manage risk for individuals who need help the most. All applicants must provide their own workspace furniture and ensure a quiet workspace.
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Persuasive with the ability to rebuttal while treating all health plan members with professional courtesy. Meet daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.
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We coordinate care holistically across individuals' clinical, social, and behavioral needs so they can enjoy more healthy days at home. Present a positive, professional, and high energy approach to clients, health plan members, and team members.
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Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. The company will provide equipment (keyboard, monitor, computer, headset, etc.
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Responds to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.
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Report member complaints and escalations immediately to Member Engagement Managers. 401K, employee stock purchase program and tuition reimbursement. Competitive benefits, PTO, tuition reimbursement, and more.
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Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
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Reports To: Call Center Manager. XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. Properly greet and thank the customer for calling XL Parts. Experience in Auto parts sales.
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Mosaic, Salesforce, SAP, AWS experience preferred Fluent oral and written English a must, fluent oral and written Spanish skills preferred Call center experience preferred High School diploma or equivalency Excellent computer skills using Microsoft Office software and data entry experience required Ability to work overtime when required Working at SalonCentric has its perks.
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Ability to work comfortably in a fast-paced, high-volume call center environment. Esta oportunidad es ideal para personas que valoran el aprendizaje continuo, ya que nuestros Representantes de Servicio al Cliente tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía.
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call center jobs Title: rep
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