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Conduent has immediate openings for Onsite Call Center Customer Service Representatives. A minimum of 1-year call center experience in telephone customer service or related experience.
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Provide customer support in the SunRail customer service call center. 1 to 2 years Customer Service experience in a Call Center Environment. Perform various administrative tasks in support of SunRail Operations and Maintenance as assigned.
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Technical Support (Daily, As Needed):Provide backup technical support, addressing customer queries about products and troubleshooting issues. Assist with National Account Projects (As Needed):Support yearly line reviews, new product introductions, and customer sales analysis.
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Responsible to manage level 2 customer support and escalations The Admin II will be responsible for providing direct support to store personnel, as well as customers, in an effort to ensure proper service levels are met based on the hours of the contact center.
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The Admin I will be responsible for providing direct support to store personnel, as well as customers, in an effort to ensure proper service levels are met based on the hours of the contact center.
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Will receive state of the art equipment to ensure you can connect to your clients quickly What you will need to have: + High School diploma or GED + Minimum of one year of consistent experience working in a customer facing role preferably in Financial Services or Technology support + Experience in a call center environment or remote (work from home) office experience strongly preferred.
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POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service.
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Provide direct support to store personnel and customers for Technology, Merchandising, Store Maintenance, Operations, Order Add/Cuts, Order call Block Polling; online orders; digital offers; and loyalty programs.
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Experience: 5+ years contact center, or in management, customer service, employee relations and operations. Provides leadership and support to customer success representatives including development, motivation, coaching and recognition to ensure the achievement of individual and departmental goals.
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The Customer Service Supervisor at the Office of Cannabis Management (OCM) will supervise the customer service activities for the OCM. The position provides management and oversight to the inbox and call center and to ensure Minnesotans are able to get their questions answered, utilize OCM’s public-facing systems, and access relevant public data.
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Associate's or Bachelor's Degree Add, Prior call center experience preferred. Support email/survey/Contact Us customer inquiries. Responsible to manage level 1 customer support.
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Support inbound customer calls as necessary (75% work time dedicated to direct/indirect customer support) Support Admin I with escalated inbound customer calls.
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MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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Our mission is to support a multi-year agreement providing "Veteran-Centric" at-home customer engagement representatives, supervisors, quality assurance, trainers, and operations managers with experience in working in an automated call center environment.
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Highly successful candidates will need recent at-home call center support with a history of having calls scored for quality and excellent attendance. Prior customer service experience is desirable, preferably in a call-center environment handling inbound calls, e-mail, and chat.
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call center customer support jobs Title: customer
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