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POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. POSITION RESPONSIBILITIES Customer Service Managers are responsible for overseeing the day to day operations of call center insurance agents and supervisors.
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Primary Location: 901 S George Washington Blvd , Wichita , KS , US Virtual Call Center Customer Experience Associate. Were on a quest for a Call Center Customer Experience Associate Work From Home who shares our passion for connectivity.
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A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.
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Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.
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POSITION OVERVIEW BILINGUAL INBOUND CUSTOMER SERVICES REPRESENTATIVES SUPPORTING BANKING OPERATIONSWe are looking for bilingual customer service representatives to support inbound call center programs.
$11 - $14Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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A weekly, rotational on-call schedule is exercised for each District/Service Center. Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides.
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Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning. Meet or exceed on-site response time requirements for each customer.
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