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Process customer service request tickets and phone calls for implementing new voice related services to the Avaya and Nortel CCOC campus phone system, voice messaging, call center agent phones and response rooms activation requests as assigned by the Department.
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Tracks, analyzes, and reports on call center/agent performance, utilizing reports from WFM system. The Workforce Management Analyst administers the Workforce Management (WFM) system for Cenlar's call center.
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What does a typical day as a INFINITI Call Center Customer Service Agent look like? Apply to be a INFINITI Call Center Customer Service Agent today! Kelly Services, in partnership with Nissan North America, is currently recruiting for INFINITI Call Center Customer Service Agents to handle inbound and outbound phone calls for their Infiniti Call Center.
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After onboarding, this position must be proficient in running ABOUT s Transfer Center technology, Five9 phone systems with call recording, EPIC including creating Reservation for transferred patients and office-oriented systems as required supporting client operations.
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The Transfer Center Dispatcher will assist in the coordination of medical transportation via rideshare, medical sedan, Mobility Assisted Vehicle (MAV), Basic Life Support (BLS) ambulance, Specialty Care Transport Unit (SCTU), and Air Medical Unit. This position requires excellent verbal and written communication skills as well as proficiency in using computer applications including a Computer Aided Dispatch console, multi-line telephone, and other web-based application software.
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INFINITI Call Center Customer Service Agent. INFINITI Call Center Customer Service Agents. to handle inbound and outbound phone calls for their Infiniti Call Center.
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Inbound Call Center – The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
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Responsible for supervising Help Desk Support staff in a 24x7x365 call center, including activities associated with the identification, prioritization, support and resolution of reported Incidents and service requests, ensuring our end users are receiving the appropriate technical assistance in an effective and timely manner.
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DSI Systems Inc., an Authorized AT&T Distributor Partner, has an immediate career opportunity for a motivated individual to fill one of our roles as a Call Center Agent for AT&T Small Business Orders Support.
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POSITION OVERVIEW CALL CENTER AGENT (HIRING IMMEDIATELY)We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients.
Full-time/part-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Experience with VMware infrastructure (ESXi, vSphere, etc)Experience with Cisco VOIP phone systems (Call Manager, Unity Connection, CCX Call Center Express, Finesse agent)Experience with fiber channel switching and storageProvide excellent customer support to all employees.
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In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
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Call Center Representative (NOT REMOTE) A minimum of 1-year call center experience in telephone customer service or related experience. The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls.
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MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
Part-timeWork from homeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support call demand. This position supports customer service, technical support, and customer sales interactions.
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