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Locations: US Remote, United States of AmericaManager, B2B Customer Success - Capital One Software - (Remote) We are seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success Team as a Customer Success Manager (CSM.
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2-3 years experience or equivalent, as a Customer Success Manager (CSM) in SaaS (ideally with a focus on small business) Bonus: experience with online CRM, social and marketing management solutions (Facebook, Instagram, Hubspot, Hootsuite, Mailchimp, Analytics etc.
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3 - 5 years in a related function with direct customer advocacy and engagement experience in post-sales, support, pre-sales or consulting with a passion for customer success and empathy for customer outcomes and value.
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Bonus points if you have additional technical knowledge and understand the following terms: React, Vue.js , Server Side Rendering, SPA, API, SDK. The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team.
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Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Reporting to the Executive Director of Strategic Relationships, we are looking for a Senior Manager to oversee and lead the Beeswax Customer Success team.
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Role offers major growth, ability to use client success client success skill set (account management and upselling), base, bonus plan and fantastic benefits! As a Customer Success Manager, you will be responsible for your customer’s life cycle and wellbeing, as well as renewal rate.
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The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans. Identifies and shares best practices, and promotes the continuous improvement mindset as a key characteristic for the Customer Success team.
$90,000 - $110,000 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Proficient in using SalesForce (CX platform as a bonus) Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of CDK applications and new layered application opportunities.
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Ability to work and influence across all levels of the dealershipKnowledge of CDK applications, business strategy, and familiarity with automotive industryIn-depth knowledge of variable dealership operations or in training dealer staff on software applications and processProficient in using SalesForce (CX platform as a bonus)High sense of urgency.
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Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
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Manager, B2B Customer Success - Capital One Software - (Remote) page is loaded. Recruiting: US Remote, United States of AmericaManager, B2B Customer Success - Capital One Software - (Remote.
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Bonus points for French and/or German speaking candidates. We are hiring a Director of EMEA Customer Success to lead the post-purchase experience during the critical phase of the customer journey.
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Locations: US Remote, United States of AmericaSenior Manager, B2B Customer Success - Capital One Software - (Remote) Capital One Software has been an integral part of Capital One’s digital transformation journey, building a technology startup in a complex, regulated financial services industry.
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Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of CDK applications and new layered application opportunitiesPrepares client specific reports and presentations for the purposes of educating and driving growth in the client’s organizationIdentifies opportunities, creating a plan for addressing training needs for dealership staff.
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This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Work together with a team of Customer Success Engineers and Customer Success Managers to achieve organizational objectives including the attainment of targets for customer satisfaction, service delivery, adoption, and renewal.
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bonus job Title: customer success
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