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The Customer Service Supervisor at Stella-Jones plays a pivotal role in leading and managing a team of Customer Service Clerks, Account Specialists and Senior Account Specialists to deliver exceptional service experiences to our clients.
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Focus on customer account management preferred. Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment.
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As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions.
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As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
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As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.
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4 - 7 years customer service or account management experience. Focus on customer account management required. As the Customer Account Representative - Supply Chain, we need someone who is ready to provide a variety of support such as high level of service and account support, order processing, and resolving issues.
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The BHS develops and elevates the b-Helpful colleagues, ensures coverage in line with velocity, drives BOPS and Curbside fill in line with our Ready-On-Time promise, ensures we deliver an outstanding Gift Wrap product, and sets and role models a high expectation in delivering the customer experience with attention to detail, all in support of driving up the Net Promoter Service Score at b-Helpful.
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Responsible for all merchandising and backstock support in assigned Large Format accounts on a daily consistent basis (e.g., includes windows, shelves, displays and backstock) ensuring inventory is optimized and the account is order delivery-ready at all times to optimize Delivery Driver time in account.
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As a Manager in the Customer Strategy team you have demonstrated experience planning across media and channels, development and management of campaigns that produce measurable Return on investment and can work across multiple of our core vertical markets (Insurance, Financial Services, Non-Profit, Retail, Automotive, Travel, Media and Entertainment, B2B, High Tech.
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The b-Helpful Supervisor (BHS) leads colleagues and functions at our b-Helpful service center, with a focus on elevating the customer experience with quick, seamless, and efficient service in Buy Online Pick-up in Store (BOPS) orders, Curbside Pickup, and Gift Wrap, along with return processing and general service needs at the main b-Helpful desk.
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Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
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Mr. Appliance® of Howard County is looking for a qualified Customer Service Representative to join our team. You would be responsible for handling service requests and customer complaints.
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You are responsible for handling service requests and customer complaints. Complete work orders, return customer calls, and respond to customer complaints. We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process.
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Assist customers with telephone inquiries to the Customer Service Contact Center, including route and schedule information, trip planning, fares, riding rules, mobile app support, and comment/complaint intake.
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Benefits: Health, Dental, Vision, 401K, Paid Time off and holiday pay. The only employer is the independent franchisee who has listed its available positions on this website. As an international appliance repair franchise network with over 350 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America.
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account management customer service on time delivery jobs Title: customer support
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